Banquet Captain — Hospitality Leader with Travel Perks

Hilton; Orlando (FL); In loco; USD 25.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel perks

ESPP

Paid parental leave

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Descrizione del lavoro

Hilton is seeking a Banquet Captain to lead hospitality and service during banquet events in Orlando. You will oversee food and beverage service, guide teams, and ensure a memorable guest experience across breakfasts, luncheons, dinners, and galas.

As a cornerstone of Hilton’s hospitality, you’ll uphold standards, collaborate with departments, and drive flawless execution while maintaining health, safety, and guest wellbeing across all events.

Competenze

• Delight guests with an upbeat and friendly attitude.
• Supervise food & beverage service and monitor guest satisfaction.
• Assist with the planning and execution of various banquet functions

Mansioni

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Ensure seamless service: Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing any issues with product or service quality
• Support event execution: Assist with the planning, organizing, and execution of various banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well‑prepared for banquet operations
• Handle banquet billing: Accurately process banquet checks and ensure seamless payment transactions
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Conoscenze

Guest service excellence

Team leadership

Banquet operations

Food & beverage service

Descrizione del lavoro

Hilton is seeking a Banquet Captain to lead hospitality and service during banquet events in Orlando. You will oversee food and beverage service, guide teams, and ensure a memorable guest experience across breakfasts, luncheons, dinners, and galas.

As a cornerstone of Hilton’s hospitality, you’ll uphold standards, collaborate with departments, and drive flawless execution while maintaining health, safety, and guest wellbeing across all events.