Banquet Captain — Elevate Guest Experiences

Hilton; Springfield (IL); On-site; USD 27,552 - 44,083; Full time

Benefits offered by this job

Travel perks

Stock purchase plan

Paid parental leave

Mental health resources

PTO

Health benefits

Job summary

Hilton in the United States is seeking a Banquet Captain to oversee food and beverage service at banquet events, delivering memorable hospitality experiences for guests. You will lead service teams, coordinate with culinary and events staff, ensure smooth operations from setup to billing, and uphold health, safety, and guest service standards across breakfasts, lunches, dinners, and receptions.

Join a globally recognized brand that values integrity, teamwork and leadership, and enjoy extensive

Qualifications

• A passion for hospitality and guest satisfaction.
• Integrity and leadership in daily operations.
• Teamwork drives successful event execution.
• Ownership and accountability in banquet duties.
• Urgency and discipline to deliver memorable experiences.

Responsibilities

• Delight our guests with a friendly, proactive approach to service.
• Supervise banquet service and monitor guest satisfaction during events.
• Assist with planning and execution of breakfasts, luncheons, dinners and galas.
• Lead or participate in department meetings to ensure readiness for banquet operations.
• Process banquet billing accurately and manage payments smoothly.
• Uphold health, safety, sanitation, and alcohol awareness standards.

Skills

Guest service

Team leadership

Communication

Hospitality

Education

High school diploma or equivalent

Job description

Hilton in the United States is seeking a Banquet Captain to oversee food and beverage service at banquet events, delivering memorable hospitality experiences for guests. You will lead service teams, coordinate with culinary and events staff, ensure smooth operations from setup to billing, and uphold health, safety, and guest service standards across breakfasts, lunches, dinners, and receptions.

Join a globally recognized brand that values integrity, teamwork and leadership, and enjoy extensive