Banquet Captain

Stonebridge Companies; Wilsonville (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and innovative hospitality company as a Banquet Captain, where you will oversee the successful execution of banquet events. This role is crucial in ensuring guest satisfaction through professional service and effective coordination with staff and clients. You will thrive in a fast-paced environment, managing multiple events while maintaining high service standards. The company is committed to providing exceptional experiences and growth opportunities for its associates, making it an exciting place to advance your career in hospitality.

Benefits

Flexible Shifts

Career Advancement Opportunities

Training and Development Programs

Competitive Benefits

Recognition and Rewards for Performance

Qualifications

• 2+ years of experience in banquet or event management, preferably in a supervisory role.
• Strong leadership and communication skills are essential for managing events.

Responsibilities

• Oversee setup, service, and breakdown of banquet events to ensure guest satisfaction.
• Supervise banquet staff and coordinate with clients during events.

Skills

Leadership Skills

Communication Skills

Event Management

Customer Service

Point-of-Sale Systems Proficiency

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Event Management Software

Point-of-Sale Systems

Job description

City, State:

Wilsonville, OregonAbout Us: We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team

Job Summary: The Banquet Captain is responsible for overseeing the setup, service, and breakdown of banquet events to ensure a high level of guest satisfaction. This role works closely with the Manager to coordinate banquet operations, supervise staff, and maintain service standards for all events.

Essential Functions and Duties:

• Provide professional and courteous service at all times during banquet events.
• Ensure timely and efficient setup of all function rooms in accordance with event specifications.
• Maintain inventory levels of banquet supplies and equipment.
• Supervise and direct banquet servers, bartenders, and house-persons to ensure consistent service.
• Work with the Banquet Manager to manage event schedules and last-minute changes.
• Ensure proper cleaning and storage of all banquet equipment after events.
• Coordinate with clients during events to ensure satisfaction and address any concerns.
• Assist in setting up function rooms according to client and event requirements.
• Collaborate with the kitchen and other departments to ensure smooth service flow during events.
• Conduct pre-event meetings to communicate event details to staff.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• 2+ years of experience in banquet or event management, preferably in a supervisory role.
• Strong leadership and communication skills.
• Ability to manage multiple events simultaneously and make adjustments as needed.
• Knowledge of banquet setups, service standards, and health/safety regulations.
• Proficiency in using point-of-sale systems and event management software.
• Ability to work well under pressure and maintain a positive attitude in high-paced environments.

Work Environment:

• Primarily an indoor work environment with protection from weather conditions but not necessarily from temperature changes.
• Frequent standing, walking, and lifting +/-40 lbs.
• Requires walking and standing for extended periods, with occasional lifting and handling of event equipment.
• Must be available to work flexible shifts, including nights, weekends, and holidays.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Join us in creating extraordinary experiences and opportunities for our guests and team members.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

About Us

We are interested in attracting and investing in talented, dedicated and highly motivated associates who want to join a progressive organization that believes their associates are their greatest asset.

We believe that what lies at the heart of a great company is a place where associates are respected. We believe that when a culture of respect is paramount, associates will in turn treat our guests to the highest level of respect they can deliver. Our current and future success is based on our ability to predict associates needs, recognize their talent, cultivate and nurture those skills. What inspires our associates to want to come to work every day is the opportunity to lean and partner with inspired leaders who are active listeners that care about them.

Within our company, we believe that we will always focus on improving our culture and improving the working environment at both the corporate office and at our hotels. The desired culture is always evolving.

A history of career advancement within an individual hotel, a sister hotel or advancement to a corporate position has built a strong foundation with our team. In addition, the continual growth of our company provides opportunity where associates will be enriched. When a new opportunity arises, we first look within our talent pool. Our high retention factor at all associate levels support this philosophy.

Our human resource initiatives are designed for personal and professional growth. They include ongoing formal and on the job training, competitive benefits and compensation, reward for performance, recognition and celebrating successes at every level. We believe in having on the job fun! We look for opportunities to engage our associates in the company’s vision, mission and core values. Our associates are our greatest asset.

Joining the Stonebridge team is joining a winning team. You will work with leading hotel professionals and leading hotel brands. We invite you to consider a career with our growing organization.