Banquet Captain

Compass Group Canada; Santa Clara (CA); On-site; Full time

Job summary

Compass Group Canada is seeking a Catering Supervisor in Santa Clara, offering competitive pay and growth opportunities. The role involves leading catering staff, managing operations, and ensuring exceptional customer service while complying with safety regulations.

Benefits

Instapay (early access to wages)

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Qualifications

• 2+ years in banquet or catering operations with supervisory experience.
• Strong knowledge of large-scale event execution and service standards.
• Ability to lift up to 50 lbs and work flexible hours.

Responsibilities

• Provides daily leadership to catering staff ensuring smooth operations.
• Oversees setup, service, and breakdown of catering functions.
• Interacts with customers to resolve service issues.

Skills

Customer service

Leadership

Communication

Organization

Problem solving

Job description

Position Title:[[title]]

Pay Range: $18.00

We Make Applying Easy!Want to apply to this job via text messaging? Text JOBto 75000and search requisition ID number 1417136 .

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Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Summary: Provides daily leadership and direction to Catering staff, ensuring smooth and efficient operations. Oversees the setup, service, and breakdown of all catering functions while maintaining cleanliness and organization in all catering areas. Ensures strict compliance with all liquor laws and regulations during the service of alcoholic beverages. Performs additional duties as assigned to support overall catering excellence.

Essential Duties and Responsibilities:

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Performs other duties as assigned.

Qualifications:

• 2+ years of experience in banquet or catering operations, with at least 1 year in a supervisory or leadership role.
• Strong knowledge of large-scale banquet setup, service standards, and event execution.
• Excellent understanding of alcohol service laws and safety regulations (e.g., TIPS or ServSafe Alcohol certification a plus).
• Proven ability to lead and motivate a team in a fast-paced, high-volume environment.
• Exceptional communication and interpersonal skills with a customer-first attitude.
• Detail-oriented with strong organizational and time-management skills.
• Ability to lift up to 50 lbs, stand for extended periods, and work flexible hours, including nights, weekends, and holidays.
• Proficient in event order interpretation (BEOs) and coordination with other departments.
• Demonstrated ability to handle last-minute changes and resolve issues quickly and professionally.

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.