Banquet Captain

Lhmc; Missouri; On-site; USD 23,866 - 33,992; Full time

Job summary

Lhmc is seeking a dedicated Banquet Captain for their St. Louis location. As a Banquet Captain, you will oversee banquet service from setup to breakdown, ensuring exceptional guest experiences at events.

Your leadership skills will be crucial as you train and manage staff, coordinate with kitchen operations, and maintain high standards of food safety and service quality. This is a full-time position with a competitive salary starting at $21.00 per hour.

Qualifications

• Proven experience in supervisory role within the food service industry, preferably in banquet or fine dining settings.
• Strong knowledge of food preparation techniques, culinary practices, and kitchen management.
• Exceptional customer service skills with a focus on creating memorable guest experiences.

Responsibilities

• Oversee all aspects of banquet service, ensuring smooth operations from setup to breakdown.
• Train and manage banquet staff, providing guidance on service standards and food handling procedures.
• Coordinate with kitchen staff to ensure timely food preparation and presentation.

Skills

Food safety regulations

Leadership skills

Food preparation techniques

Customer service

Inventory control

Education

Experience in supervisory role in food service

Tools

Aloha POS

Micros POS

Job description

# Banquet CaptainSheraton West Port Chalet - St Louis, MO 63146## OverviewSalary Range$21.00Position TypeFull Time## Description**Job Overview** We are seeking a dedicated and experienced Banquet Captain to lead our banquet service team and ensure exceptional guest experiences at our events. The ideal candidate will possess a strong background in food service management, with expertise in supervising staff and managing banquet operations. This role requires excellent leadership skills, a passion for hospitality, and the ability to maintain high standards of food safety and service quality.**Duties*** Oversee all aspects of banquet service, ensuring smooth operations from setup to breakdown.* Train and manage banquet staff, providing guidance on service standards and food handling procedures.* Coordinate with kitchen staff to ensure timely food preparation and presentation.* Handle cash transactions accurately and manage POS systems such as Aloha POS or Micros POS.* Maintain inventory control, ensuring that all supplies are stocked and available for events.* Ensure compliance with food safety regulations and company policies regarding food production and handling.* Provide exceptional customer service by addressing guest inquiries and resolving any issues that may arise during events.* Assist in budgeting for events, ensuring cost-effective management of resources while maintaining quality service.* Collaborate with event planners to execute catering needs and special requests for guests.## Qualifications**Requirements*** Proven experience in a supervisory role within the food service industry, preferably in banquet or fine dining settings.* Strong knowledge of food preparation techniques, culinary practices, and kitchen management.* Familiarity with cash handling procedures and experience using POS systems (Aloha POS or Micros POS).* Excellent leadership skills with the ability to motivate and develop team members through training & development initiatives.* Strong organizational skills with experience in inventory control and budgeting for events.* Exceptional customer service skills with a focus on creating memorable guest experiences.* Ability to work efficiently under pressure while maintaining a positive attitude in a fast-paced environment.* Previous experience in hospitality management or restaurant management is preferred.* Knowledge of food safety regulations and best practices is essential.* Experience in casual dining, quick service & fast food restaurants, or catering services is a plus.* Background in barista or coffee service is advantageous. Join our team as a Banquet Captain where your leadership will play a vital role in delivering outstanding dining experiences for our guests.