Banquet Captain

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free meal

Room discounts

Restaurant discounts

Discounted parking

Movie coupons

Career growth

Paid time off

Health benefits

Life insurance

401k match

Early wage access

Job summary

The Lofton Hotel in Minneapolis is part of Marcus Hotels & Resorts, a premier hospitality group. We seek a Banquet Supervisor to lead a dedicated team, ensure flawless banquet service, and uphold Hilton’s standards of quality.

Join a top-ranked property in downtown Minneapolis with excellent benefits and opportunities for professional growth within Marcus Hotels & Resorts.

Qualifications

• Must read, speak and understand English to receive instructions and communicate with team members.
• Ability to lift 35 lbs with reasonable accommodation.
• Knowledge of food preparation.
• Prior banquet experience required.
• Prior hospitality supervisory experience preferred.

Responsibilities

• Supervises and trains staff in set up and breakdown of banquet rooms according to contract and manager's instructions.
• Supervises and trains staff in service of food and beverages according to standards.
• Communicates with guest contacts to ensure needs are met.
• Maintains cleanliness of banquet rooms, pantry, public areas and storage areas.
• Maintains inventory of necessary supplies.
• Processes banquet bills daily.
• Drafts weekly schedules aligned with forecasted and budgeted labor.
• Ensures staff meet Hilton's high standards of quality and service.
• Establishes and maintains effective associate relations.
• Maintains appropriate standards of conduct, dress, hygiene and appearance.

Skills

Banquet supervision

Staff training

English proficiency

Multitasking

Food prep knowledge

Hospitality experience

Job description

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day! Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day! Compensation: $17.12/HR

What will you be doing?

• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Communicates frequently with guest contacts in order to ensure that their needs are being met.
• Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.
• Supervises and trains staff in maintaining inventory of necessary supplies.
• Process banquet bills on a daily basis.
• Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager or Food and Beverage Director.
• Supervises and trains staff to conform to Hilton's high standards of quality and service.
• Establish and maintain effective associate relations.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• Ability to read, speak and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.
• Ability to respond quickly and accurately to guest requests.
• Ability to handle multiple tasks quickly and efficiently.
• Ability to lift 35 lbs. with reasonable accommodation.
• Knowledge of food preparation.
• Prior Banquet experience required.
• Prior hospitality supervisory experience preferred.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Lofton Hotel is an equal opportunity employer.