Banquet Captain

Lofton-Minneapolis-By-Hilton; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free meals

Room discounts

Discounts at restaurants

Discounted parking

Paid time off

Medical insurance

401k with employer match

Wage access

Job summary

The Lofton Hotel in downtown Minneapolis seeks a Banquet Supervisor to manage staff and ensure high service standards. This role involves overseeing banquet setups, maintaining cleanliness, and handling guest communications, contributing to exceptional hospitality experiences.

Join a dedicated team at Minnesota’s first Hilton Tapestry Collection hotel, where you will enjoy competitive wages, meal discounts, and opportunities for career growth with a respected hospitality provider.

Qualifications

• Ability to read, speak and comprehend English.
• Ability to respond quickly to guest requests.
• Ability to handle multiple tasks quickly and efficiently.
• Ability to lift 35 lbs. with reasonable accommodation.

Responsibilities

• Supervises and trains staff in banquet room setup and breakdown.
• Communicates frequently with guest contacts to ensure needs are met.
• Maintains cleanliness of banquet rooms and public areas.
• Processes banquet bills daily.
• Drafts schedule weekly per approved labor numbers.

Skills

English comprehension

Multi-tasking

Food preparation knowledge

Prior Banquet experience

Supervisory skills

Job description

Description

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day!

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day.

Compensation: $17.12/HR

What will you be doing?

• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Communicates frequently with guest contacts in order to ensure that their needs are being met.
• Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.
• Supervises and trains staff in maintaining inventory of necessary supplies.
• Process banquet bills on a daily basis.
• Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager or Food and Beverage Director.
• Supervises and trains staff to conform to Hilton's high standards of quality and service.
• Establish and maintain effective associate relations.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• Ability to read, speak and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.
• Ability to respond quickly and accurately to guest requests.
• Ability to handle multiple tasks quickly and efficiently.
• Ability to lift 35 lbs. with reasonable accommodation.
• Knowledge of food preparation.
• Prior Banquet experience required.
• Prior hospitality supervisory experience preferred.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
• 401k with employer match
• Early wage access
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Lofton Hotel is an equal opportunity employer.