Banquet Captain

Valley Forge Casino Resort; King of Prussia (PA); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Boyd Gaming Corporation in King of Prussia, PA is seeking a courteous banquet server to help deliver exceptional guest experiences during events. You will review the banquet event order, set tables, serve meals and drinks, and ensure staff perform their duties professionally.

This role requires strong customer service, English communication, the ability to stand for long periods, and the flexibility to attend staff meetings and training sessions. Equal opportunity employer.

Formación

• Must be at least 21 years old.
• Prior banquet or food service experience preferred.
• Excellent customer service and communication skills.
• Ability to stand and walk for the duration of shift, including lifting and carrying when needed.
• Must be able to obtain/maintain any licenses or certifications required.

Responsabilidades

• Review guest count and menu by referring to Banquet Event Order (BEO).
• Set tables according to BEO.
• Serve meals and drinks to guests.
• Ensure that all servers and buspersons are performing their duties as assigned.
• Maintain the professional appearance of banquet area (buffets and food stations).
• Answer questions and relay special requests/complaints to supervisor as appropriate.
• Present, open and pour wine.
• Assist supervisors and managers as needed with tasks associated with event.
• Attend staff meetings and training sessions to increase performance and knowledge.

Conocimientos

Customer service

Communication

English proficiency

Guest interaction

Descripción del empleo

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Review guest count and menu by referring to Banquet Event Order (BEO).
• Set tables according to BEO.
• Serve meals and drinks to guests.
• Ensure that all servers and buspersons are performing their duties as assigned.
• Maintain the professional appearance of banquet area (various buffets and food stations).
• Answer questions and relays special requests/complaints to supervisor as appropriate.
• Present, open and pour wine.
• Assist supervisors and managers as needed with tasks associated with event.
• Attend staff meetings and training sessions to increase performance and knowledge.

Qualifications

Must be at least 21 years of age.

• Prior experience in the same or similar position preferred.
• Must have excellent customer service and communication skills.
• Must be able to communicate in English.
• Must be able to stand and walk for duration of shift.
• Must be able to lift, carry, push, and pull frequently during shift.
• Maintain a professional appearance at all times.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.