Banquet Captain

Boyd Gaming Corporation; King of Prussia (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation in King of Prussia, PA is seeking a banquet server to assist with events. You will review guest counts and menus, set tables according to the BEO, and serve meals and drinks to guests.

You will ensure servers and buspersons perform duties, maintain a professional banquet area, handle guest questions, present and pour wine, and support supervisors during events. Excellent customer service and English communication are essential.

Qualifications

• Prior experience in banquet or similar service preferred.
• Excellent customer service and communication skills.
• Ability to communicate in English.
• Able to stand, walk, lift and move throughout shift.
• Maintain a professional appearance at all times.
• Must obtain/maintain required licenses or certifications.

Responsibilities

• Review guest count and menu by referring to Banquet Event Order (BEO).
• Set tables according to BEO.
• Serve meals and drinks to guests.
• Ensure that all servers and buspersons are performing their duties as assigned.
• Maintain the professional appearance of banquet area (various buffets and food stations).
• Answer questions and relay special requests/complaints to supervisor as appropriate.
• Present, open and pour wine.
• Assist supervisors and managers with event tasks as needed.
• Attend staff meetings and training sessions to increase performance and knowledge.

Skills

Customer service

Communication

English

Stamina

Professional appearance

Licenses/certifications

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Review guest count and menu by referring to Banquet Event Order (BEO).

• Set tables according to BEO.
• Serve meals and drinks to guests.
• Ensure that all servers and buspersons are performing their duties as assigned.
• Maintain the professional appearance of banquet area (various buffets and food stations).
• Answer questions and relays special requests/complaints to supervisor as appropriate.
• Present, open and pour wine.
• Assist supervisors and managers as needed with tasks associated with event.
• Attend staff meetings and training sessions to increase performance and knowledge

Qualifications

Must be at least 21 years of age.

• Prior experience in the same or similar position preferred.
• Must have excellent customer service and communication skills.
• Must be able to communicate in English.
• Must be able to stand and walk for duration of shift.
• Must be able to lift, carry, push, and pull frequently during shift.
• Maintain a professional appearance at all times.
• Must be able to obtain/maintain any necessary licenses and/or certifications

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.