Banquet Captain

Stellahotel; Kenosha (WI); On-site; Part time

Job summary

A prominent hotel in Kenosha is seeking a part-time Banquet Captain to oversee banquet events. This role involves supervising event operations, managing staff, and ensuring excellent customer service. Ideal candidates should have relevant experience and strong leadership skills, contributing to a collaborative and engaging work environment.

Benefits

401K+ Match (up to 6%)

Employee Assistance Program

Team Member Development & Training

Culture Club Committee

Qualifications

• Minimum of 3 years of experience as a Banquet Captain or similar.
• Excellent leadership abilities and the ability to manage staff.
• Physically fit with the ability to move and lift furniture.

Responsibilities

• Supervise and manage all banquet events, ensuring smooth operations.
• Coordinate food and drink service, working with kitchen and staff.
• Monitor inventory of supplies and equipment.

Skills

Leadership

Time Management

Customer Service

Communication

Education

High school diploma or GED

Degree in hospitality or similar

Job description

Are you someone who likes having fun at work and enjoys being part of a collaborative team? We are looking for a motivated and hard-working individual who is committed to providing first class customer service. If you want to be valued and make a difference at work, apply today! Our company offers an engaging work environment and a full line of great benefits to those who qualify!

The Stella is seeking a part time Banquet Captain to supervise and manage all banquet events for our company. As the Banquet Captain, you will be responsible for ensuring that banquet operations run smoothly and prioritizing the comfort and safety of our guests.

As a Banquet Captain on our team, you will complete a variety of tasks which will include:

• Welcoming guests upon their arrival and assisting them with their seating arrangements.
• Assisting managers and organizers with planning the layout and logistics of events.
• Setting up and managing staff shifts and timetables.
• Developing and providing staff with the necessary training, including customer service and serving etiquette.
• Managing the setup of events.
• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
• Monitoring the inventory of supplies, equipment, and furniture.
• Tending to guests' requests, questions, and complaints.
• Ensuring that the venue and facilities remain neat and clean.
• Ensuring that all applicable safety regulations are communicated and adhered to.

The position is ideal for someone with the following experience and qualities:

• High school diploma or GED.
• Degree in hospitality or similar preferred.
• A minimum of 3 years of experience as a Banquet Captain or similar.
• Excellent leadership abilities and the ability to manage many staff members.
• Great time management and multitasking abilities.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• Dependability and regular attendance.

Why work with us at The Stella?

• Competitive pay starting at $25.00 per hour
• 401K+ Match (up to 6%)
• Employee Assistance Program
• Team Member Development & Training
• Culture Club Committee dedicated to making your employee experience great

The Stella is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

Equal Opportunity Affirmative Action Employer