Banquet Captain

SERVPRO of Saginaw / Bay City; Johnson City (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

The Carter Creek Winery Resort & Spa in Johnson City, TX is seeking a Banquet Captain to supervise banquet staff and coordinate all food and beverage services for events. You will manage Banquet Event Orders, billing, and client communication, while training the team to uphold hotel standards.

Split time between banquet operations and restaurant service during off-peak times, ensuring clean setup, proper portioning, and attentive guest service.

Qualifications

• Two years previous Banquet Captain Experience preferred.
• Previous hospitality experience required.
• Thorough knowledge of state liquor regulations; ability to identify when a patron has had his/her alcohol limit.

Responsibilities

• Coordinates with the event host on all aspects of the banquet function.
• Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
• Checks banquet rooms, service and kitchen areas for cleanliness, proper set up and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Adhering to all banquet standard process and also hotel standard policies and procedures.
• Supervises and trains staff in the set up and break down of assigned banquets rooms according to contract and managers instruction.
• Supervises and trains staff in the service of food and beverages according to standards.
• Ensures all guest requirements are se and ready 30 minutes before even start time.
• Coordinates function details with banquets, conference planning and kitchen staff.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in set up of banquet rooms and served of food and beverage to guests.
• Communicates frequently with function hosts in order to ensure that their needs are being met.
• Ensures all guest checks are billed and signed by the host according to planned arrangements.
• Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
• Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
• Ensure high grooming and hygiene standards are met by all banquets staff.
• Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
• Ability to take and pass training provided and required by the banquet department to complete daily operational duties.

Job description

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com.

SUMMARY:

Responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Responsible for Banquet Event Order, charging customers, and event communication with client. Train the banquet team and also oversees the enforcement of hotel standards on setting up the banquet hall, up keeping, service, break away, event courses, cleaning, staff grooming and hygiene. Works in the Restaurant during Banquet off times.

DUTIES

• Coordinates with the event host on all aspects of the banquet function.
• Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
• Checks banquet rooms, service and kitchen areas for cleanliness, proper set up and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Adhering to all banquet standard process and also hotel standard policies and procedures.
• Supervises and trains staff in the set up and break down of assigned banquets rooms according to contract and managers instruction.
• Supervises and trains staff in the service of food and beverages according to standards.
• Ensures all guest requirements are se and ready 30 minutes before even start time.
• Coordinates function details with banquets, conference planning and kitchen staff.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in set up of banquet rooms and served of food and beverage to guests.
• Communicates frequently with function hosts in order to ensure that their needs are being met.
• Ensures all guest checks are billed and signed by the host according to planned arrangements.
• Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
• Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
• Ensure high grooming and hygiene standards are met by all banquets staff.
• Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
• Ability to take and pass training provided and required by the banquet department to complete daily operational duties.

JOB KNOWLEDGE

• Two years previous Banquet Captain Experience preferred.
• Previous hospitality experience required.
• Thorough knowledge of state liquor regulations; ability to identify when a patron has had his/her alcohol limit.

CERTIFICATE REQUIREMENTS

• Food Handler’s Certification
• TABC Certification

WORKING CONDITIONS

Splits time between indoor and outdoor events. Bi-level structures. Extensive facility. Indoor: temperature-controlled, clean, and well-lighted offices, guest rooms, and public areas. May work on wet concrete and uneven tile. Moderate exposure to hazardous substances and fumes. Possible exposure to blood-borne pathogens.

PHYSICAL DEMANDS:

Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 30 lbs. over moderate distances.

BENEFITS (Full-time):

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

SCHEDULE:

• Must be available to work all shifts including weekends & holidays.