Banquet Captain

Hanover Inn at Dartmouth College; Hanover (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading hospitality company as a Banquet Captain at the Hanover Inn at Dartmouth College, where you will play a key role in ensuring outstanding guest experiences through effective service and event management. This position provides an excellent opportunity for growth within a supportive team dedicated to exceptional service.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Qualifications

• Experience leading high-volume catering and banquet events.
• Ability to ensure guest satisfaction and manage various service tasks.

Responsibilities

• Set up banquet rooms and prepare for functions including serving and clearing.
• Coordinate food and beverage service to enhance guest satisfaction.
• Monitor assigned tables for quality and additional service needs.

Skills

Customer Service

Team Leadership

Organization

Communication

Job description

Join to apply for the Banquet Captain role at Hanover Inn at Dartmouth College

2 weeks ago Be among the first 25 applicants

Join to apply for the Banquet Captain role at Hanover Inn at Dartmouth College

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

PGH-BMC

Location Description:

The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

Overview

At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work! With its

Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can't miss the opportunity to be part of a growing team!

What sets us apart? Our culture, full benefits package after less than 30 days, paid holiday and vacation, 401k with a company match, competitive, wages! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!

We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting

the F&B Managers this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up, food and beverage service, enhance guest satisfaction and maximize revenues.

If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
• Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
• Cleans and sanitizes tables and/or counters & seats after guests are finished
• Explains how various menu items are prepared, cooking methods and ingredients
• Takes into consideration any special request and dietary issues made by the guest
• Provides general property information Offers warm and sincere welcome/farewell for all guests
• Interacts with staff in a professional manner, assisting other departments with necessary information
• Ensures final quality check on food and beverage items prior to serving guests
• Monitors assigned tables for customer satisfaction, quality, and additional service
• Addresses any guest issue promptly and with high concern
• Aids other events and restaurant staff as needed
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at Hanover Inn at Dartmouth College by 2x

Get notified about new Banquet Captain jobs in Hanover, NH.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.