Banquet Captain

Crescent Hotels & Resorts; Fairfax (VA); On-site; USD 52,000 - 65,000; Full time

Job summary

Fairfax Marriott at Fair Oaks in Fairfax, VA is seeking a Banquet Captain to oversee banquet functions by leading staff, coordinating event setups, and ensuring exceptional food and beverage service.

Responsibilities include reviewing Banquet Event Orders (BEOs), managing client needs, supervising service and breakdown, coaching staff, and maintaining a safe, clean environment to deliver high-quality guest experiences.

Qualifications

• Experience in hotel banquet food and beverage service.
• Strong leadership and coaching skills.
• Excellent customer service and communication abilities.
• Ability to read and understand Banquet Event Orders.
• Knowledge of food and beverage service standards, etiquette, and basic preparations.
• Ability to stand and walk for extended periods in a fast-paced environment.
• Relevant certifications, such as Food Handler and Alcohol Service, are often required.

Responsibilities

• Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service.
• Lead the planning, organization, and execution of various events like receptions, luncheons, and galas.
• Ensure table settings, room setups, and service stations meet BEO and company standards.
• Act as a liaison, greeting clients and guests and promptly responding to their requests.
• Communicate BEO changes to the catering office and other affected departments.
• Ensure guest satisfaction by monitoring meal service and addressing any concerns.
• Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow.
• Coordinate with banquet staff on set-ups, service, and break-down schedules.
• Verify and adjust staffing levels for upcoming functions.
• Provide coaching and counseling to staff and administer disciplinary action when necessary.
• Process banquet checks accurately for client payments.
• Recap daily banquet checks and submit them to Night Audit.
• Maintain cleanliness and organization in all banquet areas and public spaces.
• Oversee the safe set-up and break-down of functions to prevent accidents.
• Report any unsafe conditions and adhere to all safety procedures.

Skills

Banquet F&B experience

Leadership

Customer service

BEO literacy

F&B service standards

Stamina

Certifications (Food Handler, Alcohol)

Job description

Fairfax Marriott at Fair Oaks
11787 Lee Jackson Memorial Hwy
Fairfax, VA 22033, USA

Fairfax Marriott at Fair Oaks
11787 Lee Jackson Memorial Hwy
Fairfax, VA 22033, USA

The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences.

Responsibilities

Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service.

Lead the planning, organization, and execution of various events like receptions, luncheons, and galas.

Ensure table settings, room setups, and service stations meet BEO and company standards.

Client & Guest Interaction:

Act as a liaison, greeting clients and guests and promptly responding to their requests.

Communicate BEO changes to the catering office and other affected departments.

Ensure guest satisfaction by monitoring meal service and addressing any concerns.

Staff & Operations Management

Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow.

Coordinate with banquet staff on set-ups, service, and break-down schedules.

Verify and adjust staffing levels for upcoming functions.

Provide coaching and counseling to staff and administer disciplinary action when necessary.

Process banquet checks accurately for client payments.

Recap daily banquet checks and submit them to Night Audit.

Safety & Cleanliness:

Maintain cleanliness and organization in all banquet areas and public spaces.

Oversee the safe set-up and break-down of functions to prevent accidents.

Report any unsafe conditions and adhere to all safety procedures.

Required Skills & Experience

Experience in hotel banquet food and beverage service.

Strong leadership and coaching skills.

Excellent customer service and communication abilities.

Ability to read and understand Banquet Event Orders.

Knowledge of food and beverage service standards, etiquette, and basic preparations.

Ability to stand and walk for extended periods in a fast-paced environment.

Relevant certifications, such as Food Handler and Alcohol Service, are often required.

Qualifications

Skills

Behaviors

Preferred

Team Player

Works well as a member of a group

Loyal

Shows firm and constant support to a cause

Enthusiastic

Shows intense and eager enjoyment and interest

Functional Expert

Considered a thought leader on a subject

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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