Banquet Captain

Four Seasons Hotel and Resorts Gruppe; Beverly Hills (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in luxury hospitality seeks a passionate Banquet Captain to join their team in Beverly Hills. In this role, you will lead and motivate a talented team, ensuring exceptional service and memorable experiences for guests. With a focus on excellence, you will coordinate events, manage operations, and maintain high standards of quality. This is a fantastic opportunity to grow your career in a vibrant and dynamic environment, where your contributions will be valued and recognized. If you thrive in a fast-paced setting and are dedicated to delivering outstanding service, this role is perfect for you.

Benefits

Robust benefit plan

Career development opportunities

Recognition for excellence

Qualifications

• Previous supervisory or management experience in a luxury, fast-paced environment is preferred.
• Ability to handle complaints and promote good public relations.

Responsibilities

• Select, train, and motivate employees in the Hotel’s Banquet Department.
• Coordinate set-up requirements for hotel and off-site functions.

Skills

Leadership

Customer Service

Event Coordination

Budgeting

Wine Knowledge

Education

High School Diploma

Bachelor's Degree in Hospitality

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Full Time

Banquet Captain

Beverly Wilshire a Four Seasons Hotel

Beverly Wilshire, a Four Seasons Hotel, is looking for a Banquet Captain who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest and employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Banquet Captain reports to the Director of Banquets. Work authorization for the location is required.

Join Our Team

In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

Responsibilities

• Select, train, evaluate, lead, motivate, and coach all employees in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Preferred Qualifications and Skills

Candidate is preferred to have previous supervisory or management experience in a luxury, fast-paced environment.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Hourly Rate: $19.50

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

We look forward to receiving your application

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf