Banquet Captain

Accor Hotels; Los Angeles (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated Banquet Supervisor to join their vibrant team. This role involves motivating staff, ensuring exceptional service, and maintaining high standards for banquet events. With opportunities for career development and a commitment to diversity and inclusion, this position offers a chance to thrive in a dynamic environment. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you to shine in a beautiful setting that encourages growth and creativity.

Benefits

Employee benefit card for discounts

Learning programs

Career development opportunities

Corporate Social Responsibility activities

Qualifications

• Experience in banquet service and supervisory roles preferred.
• Ability to communicate effectively in English is essential.

Responsibilities

• Motivate staff to deliver exceptional service and maintain hotel standards.
• Supervise and train staff for successful banquet events.

Skills

Banquet serving experience

Organizational skills

Communication skills

Ability to follow directions

Education

High school graduate

Some college

Tools

Micros

Microsoft Excel

Microsoft Word

Job description

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

What is in it for you:

1. Employee benefit card offering discounted rates in Accor worldwide for you and your family
2. Learning programs through our Academies designed to sharpen your skills
3. Ability to make a difference through our Corporate Social Responsibility activities
4. Career development opportunities with national and international promotion opportunities. The sky is your limit.
5. Hourly Rate of Pay: $17.25/hour USD

Job Description

• Motivate staff and create a positive, cohesive team to deliver exceptional service.
• Maintain complete knowledge of hotel standards as well as departmental standards.
• Knowledgeable of correct use and maintenance of all equipment.
• Cleanliness is the responsibility of all employees.
• Full understanding of all banquet menus and beverages specified by the group.
• Being flexible and ability to quickly respond to client needs.
• Ability to focus and pay attention to all details of the event.
• To effectively and efficiently supervise the staff to ensure successful banquet events.
• Responsible for training staff and maintaining a high level of performance according to hotel standards.
• Should be ready to assist at any time to ensure optimum service to our guests.
• Knowledgeable of daily features and activities within the hotel.
• Responsible for maintaining a clean and safe working environment at all times.
• Ability to follow directions from the client, Banquet Director, Banquet Manager as well as the Catering and Conference Services Manager.
• Ability to execute banquet events with minimal supervision.
• Other duties as assigned by leadership.

Qualifications

• Banquet serving experience required. Past banquet captain experience preferred. Past supervisory experience preferred.
• Any previous culinary training, a plus.
• High school graduate, some college.
• Minimum of 18 years of age to service alcoholic beverages to guests.
• Certification of alcohol awareness program, training in food, wine & liquor service preferred. CPR certification preferred.
• Ability to communicate in English to management, co-workers, and to the guests understanding.
• Ability to provide legible communication.
• Ability to use Micros and manual systems.
• Organizational skills to lead a team to a successful event.
• Ability to utilize Micros, Microsoft Excel, Microsoft Word.

Essential Physical Requirements

• Must be able to lift minimum weight of 20lbs. Capable of working consecutive hours without sitting down. Ability to lift and carry trays and ovals. 95% - Stands during shift. 5% - Sitting for opening and closing paperwork. 70% - Reaching, bending, lifting.

Additional Requirements:

• All colleagues must maintain a neat, clean and well-groomed appearance per The Grand Del Mar grooming standards.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS