Banquet Captain

49th State Brewing - Anchorage; Alaska; On-site; USD 40,000 - 70,000; Full time

Job summary

An exciting opportunity awaits at a fast-growing company in Alaska, where you will play a key role as a Banquet Manager. This position focuses on ensuring exceptional service and smooth operations during events, showcasing your leadership and organizational skills. You will engage with various departments, manage daily operations, and maintain high guest satisfaction standards. Join a team that values innovation, creativity, and legendary hospitality, making every event a memorable experience for guests. If you are passionate about crafting unforgettable moments and leading a dedicated team, this role is perfect for you.

Benefits

Employee Discounts

401(k) Benefits

Qualifications

• Proven ability to lead and manage multiple departments effectively.
• Strong communication and organization skills are essential.

Responsibilities

• Ensure smooth daily operations of the banquet department.
• Manage daily operations on the floor and oversee event services.

Skills

Communication Skills

Organization Skills

Leadership

Interpersonal Skills

Job description

Our vision is to: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska!

Our core values: Be Legendary, Be Honorable, Be One Team.

We are a fast-growing company seeking strong leaders who believe in our vision, will accomplish our mission, and live our core values.

The Banquet Manager is responsible for ensuring events run smoothly and efficiently, handling any crises that may arise. Engaging service, delicious cuisine, and distinctive surroundings make every special event at 49th State Brewing Company a truly memorable experience.

1. Showcase your communication and organization skills by leading and liaising with multiple departments to ensure each group function is exceptional.
2. Ensure the smooth daily operation of the banquet department and event bar/food services.
3. Manage daily operations on the floor.
4. Review all banquet event orders to ensure proper set-ups and accuracy.
5. Assess and modify procedures, policies, and methods of operation as needed.
6. Maintain all equipment, fixtures, and furniture in good condition and repair.
7. Keep all function information up to date with any changes or revisions.
8. Develop and maintain a safety culture within the department, ensuring adherence to health and safety standards.
9. Oversee the day-to-day operations of the banquet department for efficiency and effectiveness.
10. Build and maintain positive relationships with supporting departments and communicate concerns to the Events Coordinator.
11. Coach and train team members, monitor their development, and provide feedback and performance reviews.
12. Ensure guest satisfaction goals are met or exceeded.
13. Develop strong interpersonal relationships with guests.
14. Employee discounts and 401(k) benefits.

AAP/EEO Statement

• Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law.
• Hiring decisions are based solely on qualifications, merit, and business needs.

Other Duties

• This job description is not exhaustive. Duties, responsibilities, and activities may change at any time with or without notice.