Banquet Beverage Lead — Elevate Guest Experience

Valley Forge Casino Resort; King City (OR); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Boyd Gaming Corporation is seeking a Banquet Supervisor to lead banquet service teams and ensure exceptional guest experiences. The role involves training servers, scheduling staff, coordinating with managers, and overseeing setup and events.

You will coordinate with clients, maintain inventories, and ensure compliance with policies. A 21+ age requirement and prior banquet or service experience are preferred. Equal opportunity employer.

Formación

• Must be at least 21 years of age.
• Six (6) months of experience in the same or similar position preferred.
• Must be able to stand and walk for duration of shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsabilidades

• Supervise banquet functions including training servers, attendants, and bartenders.
• Schedule staff for banquet functions.
• Ensure adherence to company policies and procedures to ensure exceptional client service.
• Work with the Banquet and/or Catering Managers to manage, organize, and monitor banquet events.
• Sell, organize, and monitor all banquet functions.
• Coordinate and oversee physical setup requirements and execution.
• Coordinate menu and other details of banquet function with client to ensure customer satisfaction.
• Supervise, train, and evaluate banquet service staff.
• Coordinate and oversee physical setup requirements with convention porter staff.
• Requisition and maintain control over inventories of china, glassware, silverware, equipment, and uniforms.
• Communicate and coordinate details and special requests with clients.

Conocimientos

Customer service

Communication

Staff training

Descripción del empleo

Boyd Gaming Corporation is seeking a Banquet Supervisor to lead banquet service teams and ensure exceptional guest experiences. The role involves training servers, scheduling staff, coordinating with managers, and overseeing setup and events.

You will coordinate with clients, maintain inventories, and ensure compliance with policies. A 21+ age requirement and prior banquet or service experience are preferred. Equal opportunity employer.