Banquet Beverage Manager – Elevate Events & Service

Valley Forge Casino Resort; King (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Banquet Supervisor to lead servers, attendants and bartenders, and to train and schedule staff for banquet functions, ensuring exceptional client service in line with company policies.

In this role you will work with Banquet/Catering Managers to organize events, coordinate setups, menus, and client communications, while supervising staff and maintaining inventory control to uphold service excellence.

Qualifications

• Must be at least 21 years of age.
• Six (6) months of experience in the same or similar position preferred.
• Must be able to stand and walk for duration of shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Supervise banquet functions including training servers, attendants, and bartenders.
• Schedule staff for banquet functions.
• Ensure adherence to company policies and procedures to ensure exceptional client service.
• Work with the Banquet and/or Catering Managers to manage, organize, and monitor banquet events.
• Sell, organize, and monitor all banquet functions.
• Coordinate and oversee physical setup requirements and execution.
• Coordinate menu and other details of banquet function with client to ensure customer satisfaction.
• Supervise, train, and evaluate banquet service staff.
• Coordinate and oversee physical setup requirements with convention porter staff.
• Requisition and maintain control over inventories of china, glassware, silverware, equipment, and uniforms.
• Communicate and coordinate details and special requests with clients.

Skills

Customer service

Communication

Stand/walk ability

Job description

Boyd Gaming Corporation is seeking a Banquet Supervisor to lead servers, attendants and bartenders, and to train and schedule staff for banquet functions, ensuring exceptional client service in line with company policies.

In this role you will work with Banquet/Catering Managers to organize events, coordinate setups, menus, and client communications, while supervising staff and maintaining inventory control to uphold service excellence.