Banquet Bartender

The Kessler Collection; Greenville (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in luxury hospitality seeks a Banquet Bartender to provide exceptional service during catering events. This role involves greeting guests warmly, serving beverages, and ensuring a memorable experience. Ideal candidates will have a passion for guest service, knowledge of beverages, and the ability to thrive in a dynamic environment. Join a team dedicated to creating inspiring experiences and enjoy a range of benefits including employee discounts, insurance options, and a supportive work culture. If you're ready to elevate your career in hospitality, this opportunity is for you.

Benefits

Marriott Employee Discounts Worldwide

Competitive Wage & Discretionary Bonus Program

Medical, Dental, Vision Insurance

Company-Sponsored Life Insurance

Short & Long-Term Disability Insurance

Tuition Reimbursement Program

401(K) with Discretionary Company Matching Contributions

Employee Assistance Program

Qualifications

• 1+ year of relevant work experience in a similar role.
• Experience within luxury brand/markets is preferred.

Responsibilities

• Serve beverages during catering functions with high service standards.
• Maintain guest privacy and integrity of company information.
• Set up service bars and assist in event preparations.

Skills

Knowledge of wine and beverages

Guest service etiquette

Problem-solving skills

Cash handling procedures

Strong interpersonal skills

Education

High school diploma or GED

Related training equivalent

Tools

Property management systems

Office equipment

Job description

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

JOB SUMMARY

The overall objective and purpose of the Banquet Bartender are to provide the highest level of service to our guests. The incumbent is responsible for serving beverages during catering functions. They are to provide inspiring and strategic leadership while directing the activities of the banquet operation in support of the mission, core values, standards, and goals established by the company.

CORE RESPONSIBILITIES

Primary areas of responsibility include, but are not limited to the following:

• Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature.
• Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette.
• Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control.
• Maintain the integrity of Company proprietary information and protect company assets.
• Maintain a thorough knowledge of menu items, beer, liquor, and wine.
• Set up the service bar with required beverages, supplies, and garnishments.
• Obtain linen, silverware, and china to assist in setting tables for the event according to the banquet event order.
• Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
• Stock and polish glassware
• Complete opening and closing procedures as well as daily side-work, including setup and teardown of functions.
• Proficiently utilizes the property management systems and follows cash handling procedures.
• Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
• Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
• Maintain complete knowledge and comply with company policies and procedures
• Maintain neat, clean, and professional appearance according to standards
• Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
• Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
• Develop and maintain a positive working relationship and support the team to achieve our goals
• Attend required training and meetings
• All other duties as assigned, planned or un-planned

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

• Knowledge of wine, alcoholic and non-alcoholic beverages
• Knowledge of guest service etiquette and proper food and beverage serving techniques
• Ability to perform all tasks related to the bartender and proficiently use job-related software, property management systems, and office equipment
• Ability to remain calm in various situations, use sound judgment and effectively solve problems
• Ability to work quickly, prioritize, and maintain service of multiple guests
• Ability to read and interpret documents such as safety rules and procedural manuals
• Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
• Strong written, verbal, and interpersonal skills

MINIMUM QUALIFICATIONS

• Must be at least 21 years of age-required
• High school diploma, GED Degree, or related training equivalent - required
• 1+ year of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets - required
• Student or graduate of hotel management – preferred

WORK ENVIRONMENT

The work environment/conditions described herein are representative of those that an incumbent may experience.

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

• While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours on a daily basis.
• Push, pull, and lift up to 40 lbs.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time.

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.