Bankruptcy Specialist III (On-Site)

NewRez; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) Retirement plan with employer

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Volunteer Time Off / Matching Gifts

Job summary

Newrez is seeking a Bankruptcy Case Manager III to organize and manage complex bankruptcy accounts, ensuring accurate tracking and maximum recovery under bankruptcy plans. The role requires auditing processes and guiding less experienced BCMs through PACER, AIS, and court filings.

You will collaborate with litigation and loss mitigation teams to ensure proper account treatment and timely payments. The position emphasizes strong verbal and written communication, meticulous attention to detail,

Qualifications

• Bachelor’s degree preferred or extensive industry experience.
• 5+ years of mortgage bankruptcy experience.
• Excellent verbal and written communication skills.
• Intermediate Microsoft Excel skills.

Responsibilities

• Take complex bankruptcy accounts or manage increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER, AIS, trustee sites and internal systems.
• Prepare and file Transfers of Claim with bankruptcy courts by deadlines.
• Ensure pre- and post-petition payment tracking in the ILS system.
• Document bankruptcy correspondence pertaining to collateral.
• Monitor payments per bankruptcy plan, including trustee payments.
• Contact trustee or debtor's attorney to facilitate payments.
• Identify issues for legal action including plan or claim objections.
• Collaborate with Litigation, Foreclosure, and Loss Mitigation teams.
• Perform discharge reviews for lien releases and adjustments.
• Assist on special projects.
• Create complex court documents with ILS and court forms.
• Perform quality audits on bankruptcy processes and guide BCMs.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Excel

Education

Bachelor's degree

Tools

PACER

AIS

Trustee sites

ILS system

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Bankruptcy Case Manager III must be organized and detail-oriented to handle complex bankruptcy accounts or an increased caseload and has mastered all bankruptcy processes with an ability to audit these processes and provide process guidance to less seasoned BCM. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.

Principal Duties

• Ability to take more complex bankruptcy accounts or handle increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
• Prepare and file Transfers of Claim with the bankruptcy courts by scheduled deadline.
• Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
• Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
• Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
• Contact trustee, debtor’s attorney, or debtor (when appropriate) to facilitate timely pre and post-petition payments.
• Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
• Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
• Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
• Assist on any special projects assigned by management.
• Create selected complex court documents using ILS and/or court fill-in documents by scheduled deadline providing control and quality over a process area.
• Perform quality audits on Selected Bankruptcy Processes providing feedback on errors to management and guidance on correction to BCMs.
• Performs related duties as assigned by supervisor.

Education and Experience Requirements

• Bachelor’s Degree preferred or extensive industry and related experience.
• 5+ years of experience in Mortgage bankruptcy.

Knowledge, Skill and Ability Requirements

• Excellent verbal and written communication skills.
• Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
• Excellent work ethic and exceptional attention to detail.
• Excellent computer and internet skills.
• Intermediate Microsoft Excel skills.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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