Bankruptcy Specialist II

NewRez LLC; Tempe (AZ); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer |

401(k) Retirement plan with employer"

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Volunteer Time Off

Job summary

Newrez LLC in Tempe, AZ, seeks a Bankruptcy Case Manager II to organize and manage complex bankruptcy accounts, ensuring maximum recovery. You will analyze, review, and refer cases to keep payment streams aligned with bankruptcy plans while coordinating with internal teams and external attorneys.

The role requires a detail‑oriented professional with strong communication and multitasking abilities, plus familiarity with bankruptcy processes and related software tools.

Qualifications

• Bachelor’s Degree preferred.
• 2–4 years of related experience in mortgage bankruptcy or legal services.
• Any legal background would be beneficial.

Responsibilities

• Handle complex bankruptcy accounts or increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER, AIS, trustee sites and internal systems.
• Prepare and file Proofs of Claim and Transfers of Claim with bankruptcy courts.
• Monitor payments per bankruptcy plan including trustee and post-petition payments.
• Identify issues that qualify for legal actions such as plan objections or claim objections.
• Coordinate with Bankruptcy Litigation, Foreclosure and Loss Mitigation teams.
• Perform discharge reviews to determine lien release requirements.

Skills

Communication

Multi-tasking

Attention to detail

Excel (basic)

Education

Bachelor’s Degree preferred

Tools

PACER

AIS

Trustee sites

Job description

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Bankruptcy Case Manager II must be organized and detail-oriented to handle complex bankruptcy accounts or an increased caseload. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.

Principal Duties

• Ability to take more complex bankruptcy accounts or handle increased caseloads.
• Receive, update and review bankruptcy information daily.
• Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
• Prepare and file Proofs of Claim and Transfers of Claim with the bankruptcy courts by scheduled deadline.
• Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
• Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
• Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
• Contact trustee, debtor’s attorney, or debtor (when appropriate) to facilitate timely pre- and post-petition payments.
• Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
• Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
• Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
• Assist on any special projects assigned by management.
• Performs related duties as assigned by supervisor.

Education and Experience Requirements

• Bachelor’s Degree preferred.
• 2-4 years of related experience
• 2-4 years of experience in mortgage bankruptcy or related legal services preferred.
• Any legal background would be beneficial.

Knowledge, Skill, and Ability Requirements

• Good verbal and written communication skills.
• Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
• Excellent work ethic and exceptional attention to detail.
• Good computer and internet skills.
• Beginner’s level Microsoft Excel.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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CA Notice at Collection

In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.