Banking Specialist: Customer Growth & Cross-Sell

Ion Bank; Hamden (CT); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Ion Bank is seeking a Banker 2 to provide exceptional customer service, handle teller transactions, open and maintain customer accounts, and participate in consultative sales to support branch profitability. The role requires knowledge of banking products, regulatory compliance, and effective relationship-building with clients in the Hamden, CT area.

Your contributions will include cross-selling products, maintaining security standards, and supporting branch operations while delivering a high

Qualifications

• High school diploma preferred.
• One to two years of retail banking experience, including teller, sales, or some comparable combination of education and experience.
• 401k and Employer Match
• Life Insurance
• Disability
• HSA
• FSA
• Educational Assistance
• Wellness Programs
• Employee Assistance Program
• 15 Paid Time Off Days
• 11 Paid Holidays
• Job Shadowing

Responsabilités

• Provide superior customer service and perform banking functions with high expertise.
• Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers.
• Promote, cross-sell, and upsell bank products and services that meet customers’ needs.
• Identify and refer customers to non-bank product associates as appropriate.
• Balance self and branch office daily; order money; compile currency transaction reports.
• Process customer transactions accurately and courteously.

Connaissances

Retail banking experience

Customer service

Formation

High school diploma preferred

Description du poste

Ion Bank is seeking a Banker 2 to provide exceptional customer service, handle teller transactions, open and maintain customer accounts, and participate in consultative sales to support branch profitability. The role requires knowledge of banking products, regulatory compliance, and effective relationship-building with clients in the Hamden, CT area.

Your contributions will include cross-selling products, maintaining security standards, and supporting branch operations while delivering a high