Banking Advisor II: Service Excellence & Growth

Ion Bank; Farmington (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k match

Life Insurance

Disability

HSA

FSA

Educational Assistance

Wellness Programs

Employee Assistance Program

PTO 15 days

Holidays 11

Job Shadowing

Job summary

Ion Bank in Farmington, CT, seeks a Banker 2 to deliver superior customer service and perform banking functions with high expertise. You will open accounts, handle teller transactions, and support branch profitability through cross-selling, accurate work, and adherence to policies.

The role requires a high school diploma (preferred) and 1–2 years of retail banking experience, with knowledge of branch systems and regulatory requirements.

Qualifications

• High school diploma preferred.
• 1–2 years of retail banking experience, including teller, sales, or similar.
• Working knowledge of bank products and services and ability to cross-sell.
• Strong customer service and communication skills.

Responsibilities

• Provide superior customer service and perform banking functions with high expertise.
• Open accounts, perform account maintenance, teller transactions, and branch operations.
• Cross-sell products and services to meet customers' financial needs.
• Adhere to banking regulations and maintain security of information and assets.
• Balance cash drawer and ensure accuracy in daily processing.

Skills

Customer service

Cross-selling

Teller transactions

Banking knowledge

Regulatory compliance

Education

High school diploma

Tools

Branch systems

Job description

Ion Bank in Farmington, CT, seeks a Banker 2 to deliver superior customer service and perform banking functions with high expertise. You will open accounts, handle teller transactions, and support branch profitability through cross-selling, accurate work, and adherence to policies.

The role requires a high school diploma (preferred) and 1–2 years of retail banking experience, with knowledge of branch systems and regulatory requirements.