Banking Specialist: Customer-Focused & Community-Driven

Coastal Heritage Bank; Weymouth (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Coastal Heritage Bank in Weymouth, MA is seeking an experienced Banking Specialist to join our retail team. You will be the face of the bank, delivering exceptional service while assisting customers with accounts and transactions.

This role requires attention to detail, strong communication, and a team‑oriented approach. Occasional cross-location support may be required to ensure a smooth customer experience and accurate processing of banking tasks.

Qualifications

• Experience in customer-facing banking roles and cash handling.
• Strong communication and interpersonal skills.
• Ability to work accurately with accounts and transactions.
• Familiarity with bank policies and regulatory compliance.

Responsibilities

• Provide excellent and courteous customer service at the Weymouth location.
• Assist customers with account services, including account opening and closing.
• Process customer transactions accurately and balance cash drawer.
• Stay updated on bank products to answer inquiries accurately.
• Adhere to bank policies, procedures, and applicable laws.
• Support branch operations and maintain a secure facility.
• Contribute to a positive and engaging work environment.
• May float between nearby locations to provide support as needed.

Skills

Customer service

Banking experience

Cash handling

Interpersonal skills

Communication skills

Analytical skills

Excel

Education

High School diploma or equivalent

Job description

Coastal Heritage Bank in Weymouth, MA is seeking an experienced Banking Specialist to join our retail team. You will be the face of the bank, delivering exceptional service while assisting customers with accounts and transactions.

This role requires attention to detail, strong communication, and a team‑oriented approach. Occasional cross-location support may be required to ensure a smooth customer experience and accurate processing of banking tasks.