Banking Specialist & Customer Experience Pro

S&T Bank; Brockway (Jefferson County); On-site; USD 24,000 - 42,000; Full time

Job summary

S&T Bank is seeking a branch teller in Brockway, PA, to deliver outstanding customer service at the teller window and support sales objectives. You will handle deposits, withdrawals, and other transactions while following bank policies and procedures.

The role emphasizes accurate cash handling, customer engagement, and cross-selling of loan and deposit products. Experience in retail banking and knowledge of LOS software are a plus; location is on-site at 456 Main St, Brockway.

Qualifications

• High school diploma or equivalent required.
• Two to five years general and specialized experience.
• CSR and RSA training programs completed.

Responsibilities

• Operate customer service window with accuracy and professionalism.
• Process deposits, checks, savings deposits, and other services.
• Balance cash drawer daily and assist with ATM settlement.
• Develop customer profiles and meet sales goals.
• Provide loan payments, money orders, and related services.

Skills

Customer service

Sales skills

Cash handling

Policy knowledge

Education

High school diploma or equivalent

Tools

LOS software

S&T sales tools

Loan origination tools

Job description

S&T Bank is seeking a branch teller in Brockway, PA, to deliver outstanding customer service at the teller window and support sales objectives. You will handle deposits, withdrawals, and other transactions while following bank policies and procedures.

The role emphasizes accurate cash handling, customer engagement, and cross-selling of loan and deposit products. Experience in retail banking and knowledge of LOS software are a plus; location is on-site at 456 Main St, Brockway.