Banking Specialist — Client Growth & Service

EverBank; Coral Gables (FL); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision & HSA/FSA

401(k) savings

Paid holidays & generous PTO

Additional wellness & voluntary benefi

Tuition reimbursement

Commuter Benefits

Life and Disability Insurance

Job summary

EverBank, N.A. in Coral Gables, FL is seeking a Banking Specialist to promote banking services, open accounts, and deliver exceptional client service.

You will identify client needs and present appropriate financial solutions while coordinating with branch specialists to deepen relationships. The role emphasizes cross-selling within a compliant, risk-conscious environment and requires strong bilingual communication in English and Spanish, with a proven ability to multitask and meet service and

Qualifications

• 2+ years of hands-on experience in retail banking.
• Operates teller operations and cash handling.
• Assists with opening new accounts and small business client service.
• Proven ability to acquire, retain, and deepen client relationships.
• Excellent customer service with multitasking.
• Bilingual English and Spanish proficiency.

Responsibilities

• Promotes banking services and identifies client needs, partnering with specialists.
• Performs cash vault or other center operational tasks as directed.
• Assists clients with opening accounts, service requests, and credit applications.
• Contributes to team goals and branch business plan achievement.
• Delivers exceptional client service and drives revenue growth.
• Refer clients to bankers and partners as needed.
• Upholds risk culture and operational excellence.

Skills

Retail banking

Customer service

Bilingual English/Spanish

Education

High School Preferred

Job description

EverBank, N.A. in Coral Gables, FL is seeking a Banking Specialist to promote banking services, open accounts, and deliver exceptional client service.

You will identify client needs and present appropriate financial solutions while coordinating with branch specialists to deepen relationships. The role emphasizes cross-selling within a compliant, risk-conscious environment and requires strong bilingual communication in English and Spanish, with a proven ability to multitask and meet service and