Banking Specialist: Accounts, Loans & Customer Guidance

Hab Bank; Hicksville (NY); On-site; USD 40,000 - 44,000; Full time

Job summary

Hab Bank in Hicksville, NY is seeking a customer-oriented banking associate to handle deposits, withdrawals, payments and account openings. You will also provide guidance on online banking and card services, while maintaining accurate records and supporting branch operations.

The role requires strong communication skills, reliability, and teamwork to ensure a positive customer experience in a busy branch environment.

Qualifications

• High School diploma or GED; or 6 months to 1 year minimum experience in branch operations.
• Basic experience, knowledge and training in branch operation activities, terminology and products and services.
• Basic computer/typing skills.
• Basic math skills.
• Ability to handle routine problems with multiple facets and variables in standardized situations.
• Good organizational and time management skills.

Responsibilities

• Provide excellent service to customers, both internal and external.
• Handle deposits, withdrawals, payments, address changes, etc.
• Provide financial counseling and guidance to customers.
• Open and manage new accounts, process loan applications, promote CD rates to existing / new clients.
• Assist customers with online banking, debit cards, and other online services.
• Review, prepare mail, order supplies, and maintain conference room schedules.
• Speak clearly and persuasively, listen actively, and write clearly and concisely.
• Work well with others, give and receive feedback, and contribute to a positive team environment.
• Prioritize multiple tasks and pay close attention to details.

Skills

Customer service

Communication skills

Teamwork

Education

High School diploma or GED

Job description

Hab Bank in Hicksville, NY is seeking a customer-oriented banking associate to handle deposits, withdrawals, payments and account openings. You will also provide guidance on online banking and card services, while maintaining accurate records and supporting branch operations.

The role requires strong communication skills, reliability, and teamwork to ensure a positive customer experience in a busy branch environment.