Banking Solutions Specialist (Part-Time)

Chelsea Groton Bank; Groton (CT); Hybrid; USD 26,000 - 28,000; Part time

Job summary

Chelsea Groton Bank in Groton, CT seeks a Part-Time Customer Solutions Representative to deliver exceptional service, handle daily banking transactions, and educate customers on products that improve their financial well-being.

The role requires strong communication, cash handling, and the ability to work on a retail floor with customers, while supporting online and mobile banking demonstrations and maintaining accurate records.

Qualifications

• High School diploma required; associate's or bachelor's degree preferred.
• Minimum two years of customer service or related experience.
• Cash handling experience helpful; strong communication and problem solving required.

Responsibilities

• Proactively engages customers on the retail floor and educates them about services.
• Identifies customer needs, opens and processes deposits, withdrawals, and accounts.
• Assists with account maintenance, CD renewals, and online banking demonstrations.
• Ensures accurate processing of transactions and proper documentation.
• Promotes bank products and participates in community activities.
• Adheres to regulatory compliance requirements applicable to the role.

Skills

Customer service

Verbal communication

Written communication

Cash handling

Problem solving

Organizational skills

Multi-tasking

Tech-savvy banking tools

Education

High School diploma

Associate’s degree

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Chelsea Groton Bank in Groton, CT seeks a Part-Time Customer Solutions Representative to deliver exceptional service, handle daily banking transactions, and educate customers on products that improve their financial well-being.

The role requires strong communication, cash handling, and the ability to work on a retail floor with customers, while supporting online and mobile banking demonstrations and maintaining accurate records.