Banking Services Specialist - Customer Impact & Growth

Taylor Bank; Virginia, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Friendly work environment

Excellent benefits package

401(k) with company match

Paid time off and parental leave

Job summary

Taylor Bank is seeking a full-time Service Specialist at the Chincoteague, Virginia branch to provide excellent customer service and handle routine banking transactions. You will assist customers with deposits, withdrawals, account updates, debit card issuance, and digital banking navigation.

The role emphasizes clear communication, professional presentation, and collaboration with the local team to deliver a positive banking experience.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• Prior customer service experience.

Responsibilities

• Handle customer transactions, including deposits and withdrawals.
• Account maintenance such as address changes.
• Issue debit cards and respond to routine inquiries.
• Assist customers with digital banking navigation and product referrals.
• Support day-to-day administrative and operational tasks.

Skills

Strong communication

Microsoft Office

Professional appearance

Education

High School Diploma or equivalent; Associate degree preferred

Tools

Microsoft Word/Excel

Job description

Taylor Bank is seeking a full-time Service Specialist at the Chincoteague, Virginia branch to provide excellent customer service and handle routine banking transactions. You will assist customers with deposits, withdrawals, account updates, debit card issuance, and digital banking navigation.

The role emphasizes clear communication, professional presentation, and collaboration with the local team to deliver a positive banking experience.