Banking Services Associate – Customer-Focused Teller

Union Bank & Trust Company; Omaha (NE); On-site; USD 38,000 - 46,000; Full time

Job summary

Union Bank & Trust Company seeks a Teller to be the primary customer contact, handling everyday financial transactions and cross-selling bank products. The role emphasizes high-quality service, accuracy, and product knowledge in a fast-paced branch environment.

You will maintain cash drawers, balance procedures, and ensure compliance with bank policies. Strong communication, math, and computer skills are essential, with a preference for bilingual Spanish speakers.

Qualifications

• Bilingual in Spanish preferred.
• High school diploma.
• Cash handling experience preferred.
• Accuracy and attention to detail.
• Previous sales and customer service experience preferred.
• Effective communicator - promotes Union Bank's customer service philosophy.
• Basic math skills and proficient computer skills.
• Ability to work independently and exercise good judgment.

Responsibilities

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job related duties as assigned.

Skills

Cash handling

Bilingual Spanish

Effective communicator

Accuracy & detail

Sales & customer service

Basic math

Proficient computer skills

Independent judgment

Education

High school diploma

Job description

Union Bank & Trust Company seeks a Teller to be the primary customer contact, handling everyday financial transactions and cross-selling bank products. The role emphasizes high-quality service, accuracy, and product knowledge in a fast-paced branch environment.

You will maintain cash drawers, balance procedures, and ensure compliance with bank policies. Strong communication, math, and computer skills are essential, with a preference for bilingual Spanish speakers.