Banking Services Associate: Accounts & Cross-Sell

Centennial Bank; Knoxville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Notary services

Sales opportunities

Job summary

Centennial Bank is seeking a Customer Service Representative I to open accounts, promote products, and help achieve branch goals. You will handle checking, savings, CDs, IRAs, and other bank offerings while delivering friendly, accurate service.

Strong communication, basic math, and problem-solving skills are essential. You may also serve as teller and assist with loan processing when needed, while maintaining compliance and cross-selling appropriately.

Qualifications

• High school diploma or GED with 12–18 months related experience or training.
• Ability to communicate effectively in person-to-person and small group settings.
• Ability to calculate figures such as discounts, interest, and percentages, and apply basic math concepts.

Responsibilities

• Open new accounts including checking, savings, CDs, IRAs and other products offered by the bank.
• Complies with all applicable regulations, policies and procedures.
• Assess customer needs and cross-sell appropriate products and services.
• Perform teller duties as needed.
• Support attainment of branch goals.

Skills

Communication skills

Mathematical skills

Critical thinking

Education

High school or GED

Tools

Spreadsheet

Job description

Centennial Bank is seeking a Customer Service Representative I to open accounts, promote products, and help achieve branch goals. You will handle checking, savings, CDs, IRAs, and other bank offerings while delivering friendly, accurate service.

Strong communication, basic math, and problem-solving skills are essential. You may also serve as teller and assist with loan processing when needed, while maintaining compliance and cross-selling appropriately.