Banking Service Associate: Customer Support & Teller

Paycom - ATS; Spearfish (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Security First Bank is seeking a Customer Service Representative to assist customers with banking needs, process transactions, open new accounts, and provide guidance on bank products and services. The role requires strong customer service skills and the ability to handle confidential information with professionalism.

This on-site position offers daily interactions with customers, opportunities for growth in a locally owned financial services organization committed to integrity and community

Qualifications

• High school diploma or GED required.
• Cash-handling or banking experience preferred.
• Strong customer service, communication, and relationship-building skills.
• Basic accounting knowledge and proficiency with computer applications.
• Ability to maintain confidentiality and manage multiple tasks in a fast-paced environment.

Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform account maintenance, and maintain accurate customer records.
• Provide exceptional customer service by assisting with inquiries, problem resolution, and online banking support.
• Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
• Promote bank products and services, maintain compliance, and support branch operations as needed.

Skills

Customer service

Communication

Relationship-building

Cash handling

Computer skills

Education

High school diploma or GED

Tools

Computer applications

Job description

Security First Bank is seeking a Customer Service Representative to assist customers with banking needs, process transactions, open new accounts, and provide guidance on bank products and services. The role requires strong customer service skills and the ability to handle confidential information with professionalism.

This on-site position offers daily interactions with customers, opportunities for growth in a locally owned financial services organization committed to integrity and community