Banking Sales & Service Associate

AmeriServ Bank; Ebensburg (Cambria County); On-site; USD 17,000 - 25,000; Part time

Job summary

AmeriServ Bank in the United States is seeking a part-time Administrative Support Worker to support and service deposit customers, open accounts, and process transactions under supervision. The role emphasizes building trusted customer relationships and providing quality service in person or by phone.

You will train for six months and rotate through branch duties, assisting with teller tasks, cross-selling, and referral of products to meet customers' financial goals. Equal opportunity employer.

Qualifications

• High School/GED or better.

Responsibilities

• Identify opportunities to recommend products and services to meet customers' financial needs; educate and open or refer appropriate products.
• Participate in training and sales initiatives; attend sales meetings and promotions; outbound calling to cross-sell and grow deposits, loans, fee income, and relationships.
• Open new and service existing deposit accounts through face-to-face, telephone and online contact; provide loan production support; answer inquiries; respond to surveys/emails.
• Assist and perform all teller-related duties; working knowledge of policies and procedures and regulatory compliance.
• After training, rotate through all branch duties to gain basic banking operations skills.
• Demonstrate the ability to establish effective working relationships within a team.
• Develop and improve skills through training programs and feedback discussions with supervisors to sustain high standard of customer service.
• Serve as a mentor to lesser experienced Retail Sales Associates.
• Perform other related and miscellaneous clerical duties as assigned.

Education

High School/GED or better

Job description

AmeriServ Bank in the United States is seeking a part-time Administrative Support Worker to support and service deposit customers, open accounts, and process transactions under supervision. The role emphasizes building trusted customer relationships and providing quality service in person or by phone.

You will train for six months and rotate through branch duties, assisting with teller tasks, cross-selling, and referral of products to meet customers' financial goals. Equal opportunity employer.