Banking Sales Associate - Customer Experience Pro (FT, In-Office)

IBOC Laredo; South Padre Island (TX); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

IBC Bank is hiring for a Sales Associate to provide efficient customer and financial services and deliver the IBC Experience. The role focuses on meeting customer needs through bank products, helping establish new relationships, and supporting daily branch operations.

In-office position with potential travel to other branches; strong communication, bilingual English/Spanish, and problem-solving skills are preferred. High school diploma or GED required.

Qualifikationen

• Deliver prompt, efficient and friendly customer service.
• Meet customer financial needs by promoting bank products and services.
• Assist with branch opening/closing procedures and dual control.
• Adhere to policies for New Account Opening Process.
• Support Branch Manager with Compliance Facility Checklist.
• Maintain branch inventory and supplies.
• Travel to other branches as needed.
• Assist with teller operations and related duties.
• Attend meetings and events.
• Maintain personal sales performance goals.
• Respond to customer complaints promptly.
• Assist with on-the-job sales training.
• Other duties as assigned.

Aufgaben

• Provide efficient customer and financial services to walk-in customers.
• Promote and sell bank products and services to meet customer needs.
• Support branch operations including opening/closing and dual control.
• Ensure compliance with New Account policies and procedures.
• Assist manager with branch compliance and inventory.
• Support teller duties as needed and travel to other branches.

Kenntnisse

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish)

Computer literate

Ausbildung

High school diploma or GED

Jobbeschreibung

IBC Bank is hiring for a Sales Associate to provide efficient customer and financial services and deliver the IBC Experience. The role focuses on meeting customer needs through bank products, helping establish new relationships, and supporting daily branch operations.

In-office position with potential travel to other branches; strong communication, bilingual English/Spanish, and problem-solving skills are preferred. High school diploma or GED required.