Banking Reconciliation Operations Specialist

Retail Region 2 Administration; Wakefield (MA); On-site; USD 27,000 - 44,000; Full time

Job summary

Eastern Bank in Wakefield, MA is seeking an Account Reconciliation Operations Specialist to manage internal and external reconciliations, meet service level agreements, and ensure accurate financial documentation. The role emphasizes Positive Pay, core system proficiency, and cross-training across teams.

The ideal candidate will have deposit account knowledge, experience with aged item tracking, and strong communication skills to work with internal and external customers.

Qualifications

• Bachelor's degree or related knowledge/skills gained through experience required
• 3-6 years of bank operations experience required
• Demonstrated experience independently managing an efficient workflow

Responsibilities

• Monthly & Quarterly Reconciliation: Manage the monthly account reconciliation workload; perform quarterly internal account reconciliations and oversee annual escheatment processing for internal accounts.
• Training & System Proficiency: Train alongside team members on daily, weekly, and monthly functions, including Positive Pay Exception, Corporate, Municipal, and Internal Account Reconciliations; the ACH segment of Federal Reserve Account Reconciliation; and stop payment requests, reissues, and voids for Money Orders and Treasurer Checks.
• Positive Pay & Compliance : Conduct positive pay and final account analysis routines for all subscribed customers.
• Core System Expertise : Maintain technical knowledge of the Bank's core deposit system functions and related account reconciliation modules.
• Special Projects & Cross-Training : Perform related and unrelated duties as assigned. Support special projects such as mergers, FDIC audits, internal and external audits, BCM maintenance and testing, and process improvement initiatives.

Skills

Deposit banking compliance

Communication skills

Organizational & writing

Interpersonal skills

Education

Bachelor's degree

Tools

FIS

Account Reconciliation software

Microsoft Office Suite

Job description

Eastern Bank in Wakefield, MA is seeking an Account Reconciliation Operations Specialist to manage internal and external reconciliations, meet service level agreements, and ensure accurate financial documentation. The role emphasizes Positive Pay, core system proficiency, and cross-training across teams.

The ideal candidate will have deposit account knowledge, experience with aged item tracking, and strong communication skills to work with internal and external customers.