Banking Payments Transformation Consultant - Senior Manager

PwC; Charlotte (NC); On-site; USD 130,000 - 256,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Banking Payments Transformation. This role involves leading client implementation efforts in payment systems and transaction processing while providing strategic advisory services. You will leverage your expertise to drive operational efficiency and effectiveness, guiding teams through complex challenges. The position offers a unique opportunity to influence business strategies and cultivate high-performing teams in a dynamic environment. If you are passionate about enhancing client experiences and possess a strong background in financial services, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Holiday Pay

Vacation

Sick Leave

Qualifications

• 7+ years of experience in operations consulting.
• Proficiency in payment systems and transaction processing.
• Strong leadership and team management skills.

Responsibilities

• Direct client implementation efforts in payment systems.
• Facilitate strategic input into the firm's business strategies.
• Cultivate teams through impactful leadership.

Skills

Strategic Advisory

Creative Problem-Solving

Client Implementation

Leadership

Communication Skills

Systems Thinking

Education

Bachelor's Degree

Master's Degree

Tools

Project Management Software

Payment Systems

Job description

Banking Payments Transformation Consultant - Senior Manager

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Banking Payments Transformation Consultant - Senior Manager

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Specialty/Competency: Operations

Industry/Sector: FS X-Sector

Time Type: Full time

Travel Requirements: Up to 80%

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

The Opportunity

As part of the Operations Consulting team you drive client implementation efforts involving payment systems and transaction processing. As a Senior Manager, you serve as a strategic advisor, utilizing your specialized knowledge and technical acumen to deliver quality results and provide strategic input into the firm's business strategies. You manage consulting resources, lead project management workstreams, and employ creative problem-solving abilities to thrive in intensive delivery settings.

Responsibilities

• Direct client implementation efforts focusing on payment systems and transaction processing
• Apply creative problem-solving skills in demanding delivery environments
• Leverage specialized knowledge and technical proficiency to achieve quality results
• Facilitate strategic input into the firm's business strategies
• Cultivate teams through impactful leadership
• Maintain adherence to the firm’s code of ethics and professional standards
  
  

What You Must Have

• Bachelor's Degree
• 7 years of experience
  
  

What Sets You Apart

• Master's Degree preferred
• Proficiency in product and software delivery lifecycle
• Driving client implementation efforts in payment systems
• In-depth understanding of the Payments ecosystem
• Specialized knowledge in consumer or commercial payments
• Experience managing consulting resources in financial services
• Leading project management workstreams and teams
• Exceptional writing and communication skills
• Entrepreneurial ambition to enhance client contexts
  
  

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Accounting, Financial Services, and Business Consulting and Services

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