Banking Operations Support

eTeam; Baltimore (MD); Hybrid; USD 28,929 - 29,384; Part time

Job summary

A leading staffing solutions provider is seeking an intern for a Banking Operations Support role in Baltimore, MD. This hybrid position requires a Bachelor's degree and offers the chance to work closely with clients on daily processing tasks while developing essential communication and problem-solving skills. Candidates will build client relationships and implement process improvements in a fast-paced environment. Compensation ranges from $21.00 to $21.33 per hour.

Qualifications

• Bachelor's degree required
• Must demonstrate excellent client service skills.
• Ability to work in a fast-paced, high-risk environment.

Responsibilities

• Complete daily processing tasks for client onboarding and trade confirmation.
• Maintain client relationships at the operational level.
• Contribute to process improvements and become a key contact for internal stakeholders.

Skills

Client relationship management

Communication

Organization

Prioritization

Problem solving

Education

Bachelor's degree

Job description

Base pay range

$21.00/hr - $21.33/hr

Job Role - Banking Operations Support
Location - Baltimore, MD - Hybrid - 21230
Duration - 12 Months
Hybrid: 3 days in office per week

BACHELOR'S DEGREE REQUIRED

Responsibilities

• CSG Reps are primarily responsible for the completion of daily processing tasks, working in a fast-paced, high-risk team environment, investigating and resolving issues to ensure client onboarding, account opening, trade allocation, confirmation processing and settlement occurs in line with client service level agreements while minimizing risk to the Firm and client.
• Key to the role is building and maintaining excellent client relationships at the operational middle / back office level and as such developing detailed technical and product knowledge together with demonstrating excellent client service, communication, organization and prioritization skills.
• The successful candidate will be expected to become a subject matter expert, contribute to projects and initiatives, develop and implement process improvements and become a key point of contact for a wide range of internal stakeholders including direct contact with both Sales and Trading and other Operations teams including Trade Support and Settlements.

Seniority level

• Internship

Employment type

• Contract

Job function

• Customer Service

Industries

• Banking, Investment Banking, and Investment Management