Operations Analyst

Asset Staffing; Baltimore (MD); Hybrid; USD 27,552 - 28,571; Full time

Job summary

A financial services staffing agency in Baltimore is seeking an Entry-level Operations Analyst. This role involves managing client relationships and ensuring process accuracy. Candidates should hold a Bachelor's degree and have a background in Financial Services Operations. The position offers a hybrid work model requiring a minimum of 3 days in the office.

Qualifications

• Bachelor's degree required.
• Candidate must have a background in Financial Services.
• Experience in Client Servicing is essential.

Responsibilities

• Manage daily client relationships for Global Clients.
• Work closely with Global Stakeholders.
• Provide reporting and information to management.

Skills

Financial Services Operations background

Client Servicing experience

Strong verbal and written communication skills

Ability to manage workload

Understanding of risk management

High accuracy and numeracy

Analytical skills

Team player

Relationship-building ability

Knowledge of Trade flow from Execution to settlement

Experience preparing team procedures

Microsoft Office skills

Project implementation experience

Education

Bachelor's degree

Tools

Microsoft Office

Job description

This range is provided by Asset Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $20.74/hr

Investment Bank located in Baltimore, MD seeks Operations Analyst.

Hybrid: expectation is that team member works 3 days in office minimum.

BACHELOR'S REQUIRED

Primary Responsibilities

• The successful candidate will own daily management and client relationships for Global Clients, providing first-class service and break resolution for a number of clients across products in global markets.
• The candidate will need to work closely with Global Stakeholders including the Prime Brokerage Trade Support teams, Prematch and Fails, the Business Units and senior management across the firm.
• Liaising/communicating with Global stakeholders and various operational groups
• Planning and organising of projects, initiatives and team testing
• Providing reporting/information to management and key stakeholders
• Process management of various client-related functions such as trade amendments, client queries and reporting within specified timescales
• Ensuring procedures are accurate, relevant and adhered to
• Pro-actively contributing towards the drive to improve process efficiency through root cause analysis
• Identification and timely escalation of risk items to management

Skills required (essential)

• Candidate should have a background in Financial Services within Operations
• Experience and knowledge of Client Servicing
• Strong verbal and written communication skills
• Ability to manage and prioritise workload and work to deadlines
• An understanding of risk management and escalation
• High levels of accuracy and numeracy
• The utilization of analytical and investigative skills to a successful conclusion
• Proactive and flexible team player
• The ability to establish and build effective working relationships with local and global colleagues
• Knowledge of the full Trade flow from Execution to settlement for the market and the client
• Experience preparing team procedures and assessing/implementing team controls
• Good knowledge of Microsoft Office applications
• Proven track record of successful project implementation

Seniority level

• Entry level

Employment type

• Temporary

Job function

• Analyst

Industries

• Investment Banking and Financial Services