Banking Operations & Projects Specialist

First National Bank DeRidder (FNBD); Sulphur (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

First National Bank DeRidder (FNBD) is seeking an Operations Support & Project Specialist to provide flexible operational support across electronic banking and deposit operations. You’ll assist the COO with special projects, audits, and process improvements while serving as a cross-trained backup for electronic banking tasks and vendor coordination.

The role requires attention to detail, confidentiality, and strong communication skills.

Qualifications

• High school diploma or GED.
• 3–5 years banking experience in deposit operations, electronic banking, audit support, or project coordination.
• Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, Teams, and SharePoint.

Responsibilities

• Provide flexible operational support across electronic banking and deposit operations and backup for essential functions.
• Assist with special projects, audits, process improvements, and vendor coordination.
• Maintain and update SharePoint sites and documentation; publish procedures and training materials.
• Coordinate vendor support tickets through resolution and keep status records.
• Support internal and external audits, regulatory reviews, and control testing as assigned.
• Participate in system implementations, upgrades, and testing; assist with post-implementation support.

Skills

Organizational skills

Troubleshooting

Communication

Cross-functional collaboration

Data confidentiality

Education

High school diploma or GED

Tools

Microsoft 365

SharePoint

Job description

First National Bank DeRidder (FNBD) is seeking an Operations Support & Project Specialist to provide flexible operational support across electronic banking and deposit operations. You’ll assist the COO with special projects, audits, and process improvements while serving as a cross-trained backup for electronic banking tasks and vendor coordination.

The role requires attention to detail, confidentiality, and strong communication skills.