Deposit Operations Specialist

Bank-Shared Service; Maplewood (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank-Shared Service in Maplewood, MO is seeking a Deposit Operations Specialist to provide comprehensive support for the deposit operations team and assist other departments and high-profile customers. This role requires meticulous attention to detail, the ability to manage multiple tasks, and strict adherence to bank policies and security procedures.

Key duties include processing notices and statements, lockbox and merchant deposits, mobile deposit reviews, debit card troubleshooting, and

Qualifications

• Experience with printing and mailing notices, statements, and CD interest checks.
• Daily/weekly/monthly reporting and analytics experience.
• Processing lockbox deposits and merchant deposits; review for accuracy.
• Reviewing mobile deposits and detecting fraud indicators.
• Troubleshooting debit card issues and monitoring fraud alerts.
• Running business analytics reports and dashboards.
• Reviewing reports for OFAC, kiting, and dormant accounts.
• Savings bond interest reporting and reconciliation processes.
• Internal account reconciliation procedures and controls.

Skills

Printing/Mailing Notices

Reporting

Lockbox Deposits

Mobile Deposits

Debit Card Troubleshooting

Fraud Alerts/Detection

Business Analytics

OFAC/Kiting/Inactive Accounts Review

Savings Bond Reporting

Internal Reconciliation

Job description

Job Details: Job Location: Maplewood - Maplewood, MO 63143, Position Type: Full Time, Job Category: Operations, Position Summary:

Position Summary

The Deposit Operations Specialist will provide a broad range of support for all aspects of the Deposit Operations department while also supporting other departments, branches, and CNB employees in all positions as well as some high-profile customers. This can be a high-volume position requiring attention to detail, ability to handle multiple tasks simultaneously and to accurately prioritize items needing attention to ensure all regulatory policies, bank policies/procedures, customer and account security/discretion procedures, and compliance regulations are adhered to while providing the highest possible standards in customer service. There is minimal customer contact, but it can involve high dollar, high profile commercial customers in addition to branch personnel.

Qualifications

• Printing and/or mailing of notices, statements, CD Interest checks
• Daily/weekly/monthly reporting
• Lockbox deposit processing and Merchant deposit review
• Mobile deposit review and fraud detection
• Debit Card troubleshooting and fraud alerts/detection
• Running Business Analytics reports
• Review reports including OFAC, kiting, AOP and inactive/dormant accounts
• Savings bond interest reporting
• Internal account reconciliation