Banking Operations Lead – Driver Services & Settlements

IMC Logistics; Collierville (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

IMC Logistics is seeking a Banking Operations Supervisor – Driver Financial Services to oversee daily financial functions within Driver Services at the Corporate Office. You will supervise two employees, manage Owner Operator settlements, fuel card administration, and ECM reporting while ensuring policy compliance and accurate accounting.

You will coordinate OTR maintenance/payments, assist with onboarding activities, and serve as acting lead in the manager’s absence.

Qualifications

• Minimum of three years of supervisory experience in transportation, logistics, or related field.
• Strong organizational, leadership, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient in Microsoft Excel and working knowledge of Microsoft Office applications.
• High level of accuracy and attention to detail.

Responsibilities

• Supervise, train, coach, and support two Driver Services employees, providing daily guidance, workload management, and performance feedback.
• Process and oversee Owner Operator settlement functions, including settlement checks, direct deposits, EFS issuance and billing, fuel billing, credit and debit requests, escrow accounting, edit list and journal reviews, and 1099 audit verification.
• Apply banking operations practices to financial transactions by ensuring proper authorization, accurate deposits and disbursements, account balancing, cash-equivalent controls, and timely resolution of transaction discrepancies.
• Monitor driver and Owner Operator account activity in a manager capacity, reviewing balances, deductions, escrow activity, benefit-related transactions, and exception items to support accurate account management.
• Coordinate and review Over-the-Road (OTR) maintenance and repair activities, ensuring timely repair payments and accurate recovery of expenses through damage recoveries and driver deductions.
• Resolve operational issues with Safety Service Leaders (SSLs), drivers, vendors, and Regional Vice Presidents (RVPs), escalating concerns when appropriate.
• Build and maintain strong working relationships with drivers, clients, vendors, and internal departments.
• Oversee the daily administration of the fuel card program and ensure accurate processing of fuel invoices.
• Coordinate Driver Services participation in Driver Orientation and onboarding activities.
• Perform account reconciliation duties similar to banking operations, including reviewing statements, validating payment activity, researching variances, maintaining supporting documentation, and ensuring financial records are complete and accurate.
• Compile ECM data and prepare reports for senior management, ensuring data accuracy and timely submission.
• Conduct twice-monthly reviews of terminated driver accounts, escrow balances, and coordinate transfers of applicable funds to the Accounts Payable department.
• Identify opportunities to improve departmental processes, workflows, and customer service while supporting implementation of process improvements.
• Assist with maintaining departmental procedures and ensuring compliance with company policies and applicable regulations.
• Serve as the acting department lead in the absence of the Driver Services Manager, ensuring continuity of operations.
• Complete special projects and perform other duties as assigned.

Skills

Supervisory experience

Organizational skills

Problem-solving

Microsoft Excel

Communication skills

Attention to detail

Tools

Microsoft Office

Job description

IMC Logistics is seeking a Banking Operations Supervisor – Driver Financial Services to oversee daily financial functions within Driver Services at the Corporate Office. You will supervise two employees, manage Owner Operator settlements, fuel card administration, and ECM reporting while ensuring policy compliance and accurate accounting.

You will coordinate OTR maintenance/payments, assist with onboarding activities, and serve as acting lead in the manager’s absence.