Commercial Banking Support Specialist

WesBanco; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

WesBanco in Cincinnati, OH is seeking a Customer Service Associate to support commercial bankers with administration and follow-up on loan and deposit relationships. The role focuses on timely responses, professional communication, and coordination of schedules using Outlook.

A strong client-service orientation and basic banking knowledge are valued. This position offers exposure to a regulated banking environment and opportunities to develop relationships with business clients while

Qualifications

• Banking is a highly regulated industry; you will be expected to learn and adhere to bank policies and procedures.
• High School Diploma or GED is required; an Associate's Degree in Business Administration is preferred.
• Minimum of one year relevant banking experience is preferred.

Responsibilities

• Supports the standards of the Bank's Mission, Vision and Pledge.
• Understands commercial loan products and services offered by the Bank.
• Maintains knowledge of the loan processing system and credit approval process.
• Assists in planning market-related events in support of lenders.
• Provides timely responses to questions from customers and internal departments.
• Handles customer situations professionally and confidentially.
• Coordinates Commercial Banker’s schedule using Outlook calendar.
• Attends weekly market sales meetings.
• Delivers information to Commercial Bankers for meetings and prepares materials.

Skills

Customer service

Written and verbal communication

Teamwork

Professional demeanor

Education

High School Diploma or GED

Associate's Degree in Business Administration

Tools

Microsoft Office

Capital Stream

Outlook

Job description

WesBanco in Cincinnati, OH is seeking a Customer Service Associate to support commercial bankers with administration and follow-up on loan and deposit relationships. The role focuses on timely responses, professional communication, and coordination of schedules using Outlook.

A strong client-service orientation and basic banking knowledge are valued. This position offers exposure to a regulated banking environment and opportunities to develop relationships with business clients while