Senior Correspondent Services Specialist

Federal Home Loan Bank of Cincinnati; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

The Federal Home Loan Bank of Cincinnati is seeking a Correspondent Services Specialist II to operate with independent judgment in planning and completing assignments. This role involves resolving moderately complex banking issues and providing quality professional services to Bank customers.

Candidates must have a Bachelor's degree in business or related field, with five years of relevant experience. Proficiency in Excel, SharePoint, and Word is essential. The position emphasizes communication skills, problem-solving abilities, and adherence to banking regulations.

Qualifications

• Knowledge of banking at a level normally acquired through a Bachelor's degree.
• Five years related work experience in progressively responsible positions.
• Excellent verbal and written communication skills, with effective negotiation skills.
• Proficient working knowledge of personal computer and Microsoft Office tools.
• Ability to work independently and resolve complex issues with accuracy.
• Strong problem-solving skills to implement solutions effectively.

Responsibilities

• Oversee the work of junior staff and ensure adherence to established procedures.
• Provide quality services to Bank customers, resolving issues effectively.
• Maintain knowledge of industry regulations and ensure proper documentation.
• Prepare and maintain various reports for management review.
• Actively participate in the Business Resumption Contingency Plan.

Skills

Verbal and written communication skills

Interpersonal skills

Problem-solving skills

Mathematical aptitude

Ability to work independently

Knowledge of banking

Education

Bachelor's degree in business or related field

Tools

Excel

SharePoint

Word

Job description

The Federal Home Loan Bank of Cincinnati is seeking a Correspondent Services Specialist II to operate with independent judgment in planning and completing assignments. This role involves resolving moderately complex banking issues and providing quality professional services to Bank customers.

Candidates must have a Bachelor's degree in business or related field, with five years of relevant experience. Proficiency in Excel, SharePoint, and Word is essential. The position emphasizes communication skills, problem-solving abilities, and adherence to banking regulations.