Banking Learning & Development Trainer

Wilson Bank & Trust; Lebanon (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Wilson Bank & Trust seeks a Learning & Development Trainer to design and deliver banking function training, using multiple instructional techniques. You’ll verify materials align with policies, support learners, and collaborate across teams to ensure accurate, timely programs.

You will work with the Learning & Development Manager to provide excellent service, monitor participation, and generate reports while adhering to regulatory requirements and bank standards.

Qualifications

• High School diploma or GED
• Bachelor's degree preferred
• 2 years of experience providing training in a formal environment or through informal settings
• Proficient with Microsoft Office and other standard software applications including virtual meeting platforms utilized for remote training sessions
• Familiar with Learning Management Systems
• Basic organization and time management skills
• Maintain a professional demeanor at all times
• Effective verbal and written communication skills
• Excellent interpersonal skills
• Critical thinking and problem-solving skills
• High standards for integrity, honesty, professionalism, and work ethic
• Commitment to service excellence
• Ability and willingness to work with purpose and a strong sense of urgency
• Self-motivated, positive, and enthusiastic
• Self-starter with a strong desire to exceed expectations
• Maintain confidentiality discretion
• Ability to effectively work in collaboration with others to achieve business objectives
• Willing to grow and be challenged

Responsibilities

• Deliver educational content on specific banking functions by preparing and presenting training sessions tailored to various banking roles utilizing multiple instructional techniques
• Verify instructional materials are relevant, accurate, and aligned with current industry standards and bank policies
• Provide clear explanations, practical examples, and opportunities for participants to engage with the material, ensuring a thorough understanding of the specific banking functions essential to their positions
• Stay abreast of changes and updates to bank products and policies and verify the accuracy of information provided to learners
• Assess opportunities to optimize training coordination and recommend strategies to improve the efficiency of learning and development processes
• Serve as a point of contact for team member inquiries regarding available training sessions
• Generate training reports to track participation, completion rates, and the effectiveness of learning programs
• Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
• Attend training as requested
• Participate in outside community activities as required
• Perform other duties as assigned

Skills

Training delivery

MS Office

Time management

Verbal communication

Interpersonal skills

Collaboration

Self-motivation

Education

High School diploma

Bachelor's degree

Tools

Learning Management Systems

Virtual meeting platforms

Job description

Wilson Bank & Trust seeks a Learning & Development Trainer to design and deliver banking function training, using multiple instructional techniques. You’ll verify materials align with policies, support learners, and collaborate across teams to ensure accurate, timely programs.

You will work with the Learning & Development Manager to provide excellent service, monitor participation, and generate reports while adhering to regulatory requirements and bank standards.