Banking IT Services: Application Support Analyst

2755 Barclays Services Corpor; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Barclays in Whippany, NJ is seeking an Application Support Analyst to manage IT Services, oversee infrastructure performance, and drive effective incident, problem, change processes. You will work with senior technology stakeholders to ensure reliable operations.

The role requires deep technical knowledge, banking domain experience, and a proactive approach to risk management and continuous improvement within a large financial services environment.

Qualifications

• Experience in applying support within banking/financial sector.
• Strong knowledge of monitoring/observability tools.
• Experience with enterprise middleware and web servers.
• Proficiency in Unix/Linux and shell scripting.
• Understanding of SDLC and DevOps practices.

Responsibilities

• Monitor and maintain critical technology infrastructure with minimal disruption.
• Collaborate with IT and business stakeholders across functions.
• Support incident, problem, and change management processes.
• Drive continuous improvement and service quality.
• Engage with external third-party services as needed.

Skills

Observability

Middleware

DevOps tools

Banking domain

Unix/Linux shell

Tools

AppDynamics

Elasticsearch

Netcool

Kibana

WebSphere

JBoss

Apache

Tomcat

Jenkins

Chef

CI/CD

Job description

Barclays in Whippany, NJ is seeking an Application Support Analyst to manage IT Services, oversee infrastructure performance, and drive effective incident, problem, change processes. You will work with senior technology stakeholders to ensure reliable operations.

The role requires deep technical knowledge, banking domain experience, and a proactive approach to risk management and continuous improvement within a large financial services environment.