Banking Customer Success Associate I

THUMB BANK & TRUST; Port Sanilac (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Thumb Bank & Trust is seeking a Customer Service Representative I at the Port Sanilac, MI branch. The role focuses on delivering exceptional customer service, processing transactions accurately, and maintaining proper cash balancing procedures.

The CSR I will greet customers, handle various financial transactions, promote banking services, and work as part of a team to support daily operations while complying with bank procedures.

Qualifications

• Experience in banking or financial services is preferred.
• Excellent communication and customer service skills.

Responsibilities

• Greet and support customers promptly via email, phone, and in person.
• Process transactions accurately and balance cash drawer daily.
• Promote banking products and services to customers.

Skills

Cash handling

Customer service

Professional communication

Multitasking

Attention to detail

Microsoft Office

Lifting up to 50 lbs

Education

High School

Tools

Microsoft Office

Job description

Thumb Bank & Trust is seeking a Customer Service Representative I at the Port Sanilac, MI branch. The role focuses on delivering exceptional customer service, processing transactions accurately, and maintaining proper cash balancing procedures.

The CSR I will greet customers, handle various financial transactions, promote banking services, and work as part of a team to support daily operations while complying with bank procedures.