Entry-Level Bank Teller: Customer Service & Transactions

Stockman Bank Of Montana; Bigfork (MT); On-site; USD 30,000 - 34,000; Full time

Job summary

Stockman Bank Of Montana in Bigfork, MT invites applications for Teller I. This entry-level position greets customers and handles broad-based banking services and transactions. Key duties include cash handling, deposits, withdrawals, and product referrals while following bank procedures and safeguarding assets.

The role offers growth toward Teller II with training and solid performance. Strong customer service, team collaboration, and attention to detail are essential as you build relationships

Qualifications

• Strong commitment to providing exceptional customer service.
• Good interpersonal/team skills with ability to develop effective working relationships.

Responsibilities

• Perform basic paying and receiving functions including cashing checks, handling deposits, savings withdrawals, loan and escrow accounts.
• Balance currency and coin.
• Process mail and night depository.
• Process cash advances.
• Issue Cashier Checks, Visa Travel Money Cards and Visa Gift Cards.
• Redeem US Savings Bonds.
• Buy and sell Canadian currency.
• Buy and sell cash internally to and from vault supply.
• Accurately and efficiently process all transactions/work through the teller platform.
• Responsible to follow the maintenance schedule for assigned image capturingmachine.
• Responsible for proper item storage and the protection of customer information.
• Promote the improvement of Stockman Bank through quality customer service, promotion of products, professionalism in conduct and diligent work ethic.
• Greet all customers pleasantly and make them feel welcome and comfortable.
• Handle transaction quickly and professionally.
• Effectively handles customer questions and problems.
• Use effective listening and observing skills to help identify and resolve customer needs.
• Spot sales opportunities and refer business.
• Keep up to date on products and services.
• Relay customer comments and/or complaints to direct supervisor immediately.

Skills

Customer service

Interpersonal skills

Job description

Stockman Bank Of Montana in Bigfork, MT invites applications for Teller I. This entry-level position greets customers and handles broad-based banking services and transactions. Key duties include cash handling, deposits, withdrawals, and product referrals while following bank procedures and safeguarding assets.

The role offers growth toward Teller II with training and solid performance. Strong customer service, team collaboration, and attention to detail are essential as you build relationships