Banking Customer Service Specialist - Growth and Community

Bar Harbor Bankshares; Newport (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/dental/vision/life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Newport, ME. This full-time 40-hour-per-week role centers on helping customers identify financial needs and promoting bank products and services.

You'll process transactions, build trusted community relationships, and refer clients to loans, trusts, investments, and insurance. A high school diploma or higher is required, with Windows literacy and a customer-service mindset essential.

Qualifications

• Experience in customer service is required.
• Working knowledge of Windows is essential.

Responsibilities

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Skills

Customer service

Windows

Education

High School or better

Job description

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Newport, ME. This full-time 40-hour-per-week role centers on helping customers identify financial needs and promoting bank products and services.

You'll process transactions, build trusted community relationships, and refer clients to loans, trusts, investments, and insurance. A high school diploma or higher is required, with Windows literacy and a customer-service mindset essential.