Banking Customer Service Specialist

GetJobSmart; Oklahoma City (OK); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Beacon South Group, a financial services company in Oklahoma City, OK, is seeking a Customer Service Representative for a full-time role. The position offers a salary range of $42,000 to $59,974 per year and includes a comprehensive benefits package including health insurance and retirement plans.

As a Customer Service Representative, you will handle client inquiries, process transactions, and provide banking solutions.

Formación

• High school diploma or equivalent.
• Previous customer service experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work under pressure and meet deadlines.
• Basic understanding of banking products and services.

Responsabilidades

• Answer customer inquiries and resolve issues related to banking products and services.
• Process transactions and maintain accurate records.
• Assist customers with account setup, updates, and closures.
• Provide excellent customer service, ensuring high satisfaction levels.
• Stay updated on industry trends and best practices in customer service.
• Collaborate with other departments to ensure seamless customer experiences.
• Meet and exceed performance targets set by the company.

Conocimientos

Excellent communication

Interpersonal skills

Problem-solving abilities

Pressure management

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Beacon South Group, a financial services company in Oklahoma City, OK, is seeking a Customer Service Representative for a full-time role. The position offers a salary range of $42,000 to $59,974 per year and includes a comprehensive benefits package including health insurance and retirement plans.

As a Customer Service Representative, you will handle client inquiries, process transactions, and provide banking solutions.