Banking Customer Service Specialist

Bar Harbor Bank & Trust; New Hampshire; On-site; USD 32,000 - 42,000; Full time

Job summary

Bar Harbor Bank & Trust in New London, NH seeks a Customer Service Representative to be the first point of contact for customers, handling day-to-day banking needs and building trusted relationships. This on-site, full-time role in a bustling branch emphasizes accuracy, engagement with the community, and helping customers meet their financial goals.

The position focuses on delivering courteous service, processing transactions, identifying financial needs, and referring clients to loans, trusts,

Qualifications

• High School diploma or better.
• Interest and experience in customer service and a working knowledge of Windows.

Responsibilities

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other services offered by the bank.
• Gain an understanding of the banking industry and contribute toward meeting branch goals in deposits and loans.
• Build trusting relationships with individuals in the communities served.
• Be an active participant in community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Skills

Customer service

Windows

Education

High School or better

Job description

Bar Harbor Bank & Trust in New London, NH seeks a Customer Service Representative to be the first point of contact for customers, handling day-to-day banking needs and building trusted relationships. This on-site, full-time role in a bustling branch emphasizes accuracy, engagement with the community, and helping customers meet their financial goals.

The position focuses on delivering courteous service, processing transactions, identifying financial needs, and referring clients to loans, trusts,